How To Fix CNV_CDMC_CC064 - Information about the job could not be retrieved

CNV_CDMC_CC064 - Overview

• Message type: E = Error

• Message class: CNV_CDMC_CC - CDMC - Messages for the Control Center

• Message number: 064

• Message text: Information about the job could not be retrieved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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CNV_CDMC_CC064 - Details

• The SAP error message CNV_CDMC_CC064, which states "Information about the job could not be retrieved," typically occurs in the context of data migration or conversion processes, particularly when using the SAP S/4HANA Migration Cockpit or similar tools. This error indicates that the system is unable to access or retrieve information about a specific job that is expected to be present in the system.
  Causes:
  
  Job Not Found: The job that the system is trying to access may not exist or may have been deleted.
  Authorization Issues: The user executing the job may not have the necessary authorizations to view job details.
  Job Status: The job may be in a status that prevents it from being accessed (e.g., canceled or failed).
  Database Issues: There may be underlying database issues that prevent the retrieval of job information.
  System Configuration: Incorrect configuration settings in the migration cockpit or related tools may lead to this error.
  
  Solutions:
  
  Check Job Status: Use transaction