How To Fix CNV_20800203 - Participating customers have different credit limit reference(KNKK-KNKLI)

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_20800 - Message class for CNV_20800

• Message number: 203

• Message text: Participating customers have different credit limit reference(KNKK-KNKLI)

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

What causes this issue?

According to the mapping, you want to merge two or more old customer
records into one target customer record. However, not all the old
records have identical master data settings: It was found that old
customer records have different values for Customer's account number
with credit limit reference. (This is determined by the indicator
Customer's account number with credit limit reference, field
KNKK-KNKLI).
This may lead to inconsistencies in some applications related to target
customer data.

System Response

<ZH>Error</>
From a technical perspective, this message can be ignored. This may make
sense in the following cases:
No postings to the respective customer records have been made.
The respective customer records are not used any longer and are meant to
be merged into a dummy record

How to fix this error?

Analyze the situation, and either change the mapping so that only
customer records with identical master data settings are merged, or
decide to ignore the message because one of the special cases described
above applies.
If you decide to ignore the error even though none of the special cases
described above applies, consider that <ZH>the target customer record
will get the Customer's account number with credit limit reference of
the old customer record for which priority indicator is set.</> Make
sure to evaluate the impact of this decision - for example regarding
potential inconsistencies and required follow-up activities - <ZH>before
</> you continue with the conversion

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_20800203 - Participating customers have different credit limit reference(KNKK-KNKLI) ?

  The SAP error message CNV_20800203 indicates that there is a discrepancy in the credit limit reference (field KNKK-KNKLI) for participating customers during a data migration or conversion process. This error typically arises in scenarios where customer data is being merged or migrated from one system to another, and the credit limit settings for the customers involved do not match.
  Cause:
  
  Different Credit Limit References: The participating customers have different values in the credit limit reference field (KNKK-KNKLI). This can happen if the customers were set up differently in the source systems or if there are inconsistencies in the data being migrated.
  Data Inconsistency: There may be inconsistencies in the customer master data, such as different credit limit configurations or missing data.
  Configuration Issues: The configuration settings for credit management may differ between the systems involved in the migration.
  
  Solution:
  
  Data Review: Review the customer master data for the participating customers to identify discrepancies in the credit limit reference. You can use transaction codes like SE16 or SE11 to check the relevant tables (e.g., KNKK for credit management data).
  Standardize Credit Limits: Ensure that the credit limit references for the participating customers are standardized before the migration. This may involve updating the customer records in the source system to have consistent credit limit references.
  Adjust Migration Settings: If applicable, adjust the migration settings or mapping rules to handle the differences in credit limit references appropriately.
  Consult Documentation: Refer to SAP documentation or notes related to the specific migration tool or process you are using, as there may be specific guidelines or best practices for handling credit limit discrepancies.
  Testing: After making the necessary adjustments, perform a test migration to ensure that the error does not occur again.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE16 (Data Browser), SE11 (Data Dictionary), and SM37 (Job Monitoring) to help diagnose and resolve the issue.
  SAP Notes: Check for any SAP Notes related to the error message or the migration process you are using. SAP Notes often provide solutions or workarounds for known issues.
  Support: If the issue persists after attempting the above solutions, consider reaching out to SAP support or consulting with an SAP expert who specializes in data migration.
  
  By addressing the discrepancies in the credit limit references and ensuring consistency in the customer data, you should be able to resolve the error CNV_20800203.