How To Fix CNV_20800202 - Participating customers have different Currency Key (KNKA-WAERS)

CNV_20800202 - Overview

• Message type: E = Error

• Message class: CNV_20800 - Message class for CNV_20800

• Message number: 202

• Message text: Participating customers have different Currency Key (KNKA-WAERS)

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

What causes this issue?

According to the mapping, you want to merge two or more old customer
records into one target customer record. However, not all the old
records have identical master data settings: It was found that old
customer records have different values for currency Key. (This is
determined by the indicator Currency Key, field KNKA-WAERS).
This may lead to inconsistencies in some applications related to target
customer data.

System Response

<ZH>Error</>
From a technical perspective, this message can be ignored. This may make
sense in the following cases:
No postings to the respective customer records have been made.
The respective customer records are not used any longer and are meant to
be merged into a dummy record

How to fix this error?

Analyze the situation, and either change the mapping so that only
customer records with identical master data settings are merged, or
decide to ignore the message because one of the special cases described
above applies.
If you decide to ignore the error even though none of the special cases
described above applies, consider that <ZH>the target customer record
will get the Currency Key of the old customer record for which priority
indicator is set. </>Make sure to evaluate the impact of this decision -
for example regarding potential inconsistencies and required follow-up
activities - <ZH>before</> you continue with the conversion.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CNV_20800202 - Details

• The SAP error message CNV_20800202 indicates that there is a mismatch in the currency keys (WAERS) between participating customers during a data migration or conversion process. This error typically arises in scenarios where customer data is being consolidated or migrated, and the system detects that the currency settings for the customers involved are not aligned.
  
  Cause:
  
  Different Currency Settings: The participating customers have been set up with different currency keys in the system. For example, one customer may be using USD while another is using EUR.
  Data Migration Issues: During data migration, if the source data contains customers with different currencies, the system will flag this inconsistency.
  Configuration Errors: There may be configuration issues in the customer master data or in the settings of the migration tool being used.
  
  
  Solution:
  
  
  Standardize Currency: Ensure that all participating customers are using the same currency. This may involve:
  
  Updating the customer master data to have a consistent currency.
  Converting the currency