How To Fix CNV_20800194 - Participating customers have different Master rec. (Fiscal) (KNA1-FISKN)

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_20800 - Message class for CNV_20800

• Message number: 194

• Message text: Participating customers have different Master rec. (Fiscal) (KNA1-FISKN)

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

What causes this issue?

According to the mapping, you want to merge two or more old customer
records into one target customer record. However, not all the old
records have identical master data settings: It was found that old
customer records have different values for Account number of the master
record with the fiscal address. (This is determined by the indicator
Account number of the master record with the fiscal address, field
KNA1-FISKN).
This may lead to inconsistencies in some applications related to target
customer data.

System Response

<ZH>Error</>
From a technical perspective, this message can be ignored. This may make
sense in the following cases:
No postings to the respective customer records have been made.
The respective customer records are not used any longer and are meant to
be merged into a dummy record

How to fix this error?

Analyze the situation, and either change the mapping so that only
customer records with identical master data settings are merged, or
decide to ignore the message because one of the special cases described
above applies.
If you decide to ignore the error even though none of the special cases
described above applies, consider that<ZH> the target customer record
will get the Account number of the master record with the fiscal address
of the old customer record for which priority indicator is set. </>Make
sure to evaluate the impact of this decision - for example regarding
potential inconsistencies and required follow-up activities - before you
continue with the conversion.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_20800194 - Participating customers have different Master rec. (Fiscal) (KNA1-FISKN) ?

  The SAP error message CNV_20800194 indicates that there is a mismatch in the fiscal year variant (FISKN) for the customer master records (KNA1) across different participating customers during a data migration or conversion process. This typically occurs in scenarios where multiple company codes or clients are being integrated or migrated, and they have different fiscal year settings.
  Cause:
  
  Different Fiscal Year Variants: The participating customers have different fiscal year variants defined in their master records. This can happen if one customer uses a calendar year while another uses a fiscal year that does not align with the calendar year.
  Data Migration Issues: During data migration, if the fiscal year settings are not aligned or standardized, this error can occur.
  Configuration Differences: Different configurations in the SAP system for different clients or company codes can lead to this issue.
  
  Solution:
  
  Standardize Fiscal Year Variants: Ensure that all participating customers have the same fiscal year variant. This may involve changing the fiscal year settings in the customer master records to align with one standard.
  Data Cleansing: Before migration, perform data cleansing to identify and rectify any discrepancies in the fiscal year settings across the customer records.
  Use of Migration Tools: If using SAP's migration tools, ensure that the mapping and transformation rules account for fiscal year differences.
  Consult Documentation: Review SAP documentation or notes related to the specific migration process you are using to ensure compliance with fiscal year settings.
  Testing: Conduct thorough testing in a development or sandbox environment to ensure that the changes resolve the issue before applying them in production.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SE11 (Data Dictionary) to check the structure of the KNA1 table or SE16 to view the data.
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or patches related to this error.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered and resolved similar issues.
  Documentation: Review the SAP Help Portal for information on customer master data and fiscal year variants.
  
  By addressing the fiscal year variant discrepancies, you should be able to resolve the error CNV_20800194 and proceed with your data migration or conversion process.