How To Fix CNV_20800193 - Participating customers have different Central billing block (KNA1-FAKSD)

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_20800 - Message class for CNV_20800

• Message number: 193

• Message text: Participating customers have different Central billing block (KNA1-FAKSD)

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

What causes this issue?

According to the mapping, you want to merge two or more old customer
records into one target customer record. However, not all the old
records have identical master data settings: It was found that old
customer records have different values for Central billing block for
customer. (This is determined by the indicator Central billing block for
customer, field KNA1-FAKSD).
This may lead to inconsistencies in some applications related to target
customer data.

System Response

<ZH>Error</>
From a technical perspective, this message can be ignored. This may make
sense in the following cases:
No postings to the respective customer records have been made.
The respective customer records are not used any longer and are meant to
be merged into a dummy record.

How to fix this error?

Analyze the situation, and either change the mapping so that only
customer records with identical master data settings are merged, or
decide to ignore the message because one of the special cases described
above applies.
If you decide to ignore the error even though none of the special cases
described above applies, consider that <ZH>the target customer record
will get the Central billing block for customer of the old customer
record for which priority indicator is set.</> Make sure to evaluate the
impact of this decision - for example regarding potential
inconsistencies and required follow-up activities - <ZH>before</> you
continue with the conversion.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_20800193 - Participating customers have different Central billing block (KNA1-FAKSD) ?

  The SAP error message CNV_20800193 indicates that there is a discrepancy in the Central Billing Block (KNA1-FAKSD) settings for participating customers during a data migration or conversion process. This error typically arises in scenarios involving the Central Finance (CFIN) or similar data migration projects where multiple customer records are being processed.
  Cause:
  The error occurs when:
  
  Two or more customer records that are being processed have different settings for the Central Billing Block (KNA1-FAKSD).
  The system expects all participating customers to have the same billing block setting to ensure consistency in billing processes.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Identify the Customers: Determine which customer records are causing the issue. You may need to check the logs or the specific records being processed at the time of the error.
  
  
  Check KNA1-FAKSD Values: For the identified customers, check the value of the Central Billing Block (KNA1-FAKSD) in the customer master data. You can do this by using transaction code SE16N or XD03 to view the customer master data.
  
  
  Align the Settings: 
  
  If the customers are supposed to have the same billing block setting, update the customer master records to ensure they all have the same value for KNA1-FAKSD.
  If the settings are intentionally different, you may need to adjust your migration logic to handle these discrepancies appropriately.
  
  
  
  Re-run the Migration: After making the necessary adjustments to the customer records, re-run the migration or conversion process to see if the error is resolved.
  
  
  Consult Documentation: If you are unsure about the implications of changing the billing block settings, consult your organization's documentation or SAP support for guidance.
  
  
  Related Information:
  
  Transaction Codes: Use XD03 (Display Customer) or SE16N (Data Browser) to check customer master data.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates related to this error message.
  Central Finance Documentation: Review the Central Finance implementation documentation for best practices regarding customer master data management.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.