How To Fix CNV_20800155 - Participating customers have different Delivery block (KNA1-LIFSD)

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_20800 - Message class for CNV_20800

• Message number: 155

• Message text: Participating customers have different Delivery block (KNA1-LIFSD)

Diagnosis
According to the mapping, you want to merge two or more old customer
records into one target customer record. However, not all the old
records have identical master data settings: It was found that old
customer records have different values for <ZK>Delitvery block</>. (This
is determined by the indicator <ZK>Delivery block</>, field KNA1-LIFSD).
This may lead to inconsistencies in some applications related to target
customer data.
System Response
<ZH>Error</>
From a technical perspective, this message can be ignored. This may make
sense in the following cases:
No postings to the respective customer records have been made.
The respective customer records are not used any longer and are meant to
be merged into a dummy record.
Procedure
Analyze the situation, and either change the mapping so that only
customer records with identical master data settings are merged, or
decide to ignore the message because one of the special cases described
above applies.
If you decide to ignore the error even though none of the special cases
described above applies, consider that <ZH>the target customer record
will get the <ZK>Delivery block</> of the old customer record for which
priority indicator is set.</> Make sure to evaluate the impact of this
decision - for example regarding potential inconsistencies and required
follow-up activities - <ZH>before</> you continue with the conversion.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_20800155 - Participating customers have different Delivery block (KNA1-LIFSD) ?

  The SAP error message CNV_20800155 indicates that there is a discrepancy in the delivery block settings for participating customers in a data migration or conversion process. Specifically, the error points out that the customers involved have different values in the delivery block field (KNA1-LIFSD) in the customer master data.
  Cause:
  The error typically arises during data migration or conversion activities, such as when using SAP's Customer Migration Tool or during a system upgrade. The root causes can include:
  
  Inconsistent Data: The participating customers have different delivery block settings, which can lead to conflicts during the migration process.
  Data Preparation Issues: The data extracted from the legacy system may not have been standardized or cleaned properly, leading to inconsistencies.
  Configuration Differences: Different configurations in the source and target systems can lead to discrepancies in how customer data is handled.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Identify the Customers: Determine which customers are causing the issue by checking the logs or error messages that accompany the CNV_20800155 error.
  
  
  Check Delivery Block Settings: Review the delivery block settings (KNA1-LIFSD) for the identified customers in the customer master data. You can do this using transaction code SE16 or SE11 to view the KNA1 table.
  
  
  Standardize Delivery Blocks: Ensure that all participating customers have the same delivery block setting. You may need to update the customer master data to align the delivery blocks. This can be done through transaction XD02 (Change Customer) or via mass updates using transaction MASS.
  
  
  Data Cleansing: If the data is being migrated from a legacy system, ensure that the data is cleansed and standardized before migration. This may involve running scripts or using tools to ensure consistency.
  
  
  Re-run the Migration: After making the necessary adjustments, re-run the migration or conversion process to see if the error persists.
  
  
  Related Information:
  
  KNA1 Table: This is the general data table for customers in SAP. The field LIFSD (Delivery Block) is used to control the delivery of goods to customers.
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or patches related to this error.
  Data Migration Tools: Familiarize yourself with the tools and methodologies used for data migration in SAP, such as the SAP Data Services or SAP S/4HANA Migration Cockpit.
  
  By following these steps, you should be able to resolve the CNV_20800155 error and ensure a smooth data migration process.