How To Fix CNV_20800154 - Participating customers have different Country key (KNA1-LAND1)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CNV_20800 - Message class for CNV_20800

  • Message number: 154

  • Message text: Participating customers have different Country key (KNA1-LAND1)

  • Show details Hide details
  • Diagnosis
    According to the mapping, you want to merge two or more old customer
    records into one target customer record. However, not all the old
    records have identical master data settings: It was found that old
    customer records have different values for <ZK>Country Key</>. (This is
    determined by the indicator <ZK>Country Key</>, field KNA1-LAND1).
    This may lead to inconsistencies in some applications related to target
    customer data.
    System Response
    <ZH>Error</>
    From a technical perspective, this message can be ignored. This may make
    sense in the following cases:
    No postings to the respective customer records have been made.
    The respective customer records are not used any longer and are meant to
    be merged into a dummy record.
    Procedure
    Analyze the situation, and either change the mapping so that only
    customer records with identical master data settings are merged, or
    decide to ignore the message because one of the special cases described
    above applies.
    If you decide to ignore the error even though none of the special cases
    described above applies, consider that <ZH>the target customer record
    will get the </><ZK><ZH>Country Key</></><ZH> of the old customer record
    for which priority indicator is set</>. Make sure to evaluate the impact
    of this decision - for example regarding potential inconsistencies and
    required follow-up activities - before you continue with the conversion.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CNV_20800154 - Participating customers have different Country key (KNA1-LAND1) ?

    The SAP error message CNV_20800154 indicates that there is a mismatch in the country key (KNA1-LAND1) for participating customers during a data migration or conversion process. This typically occurs in scenarios where customer data is being consolidated or migrated from different systems, and the country codes for the customers do not match.

    Cause:

    1. Different Country Codes: The participating customers have been assigned different country keys in the KNA1 (General Data in Customer Master) table. For example, one customer might have a country key of 'US' while another has 'USA'.
    2. Data Inconsistency: There may be inconsistencies in the data due to manual entries, different data sources, or legacy systems that use different country code standards.
    3. Configuration Issues: The system may not be configured to recognize or map the different country keys correctly.

    Solution:

    1. Data Review: Review the customer master data in the source systems to identify the discrepancies in the country keys. You can use transaction codes like SE16 or SE11 to view the KNA1 table.
    2. Data Standardization: Standardize the country keys across all participating customers. This may involve updating the country keys in the customer master data to ensure consistency.
    3. Mapping Configuration: If the country codes are different due to different standards, consider creating a mapping table that translates the different country codes to a common standard.
    4. Data Migration Tools: If you are using a data migration tool, check if there are options to handle or transform country keys during the migration process.
    5. Consult Documentation: Refer to SAP documentation or notes related to the specific migration or conversion process you are using, as there may be specific guidelines or tools provided by SAP to handle such issues.

    Related Information:

    • KNA1 Table: This table contains general data for customers, including the country key (LAND1).
    • Data Migration Projects: This error is commonly encountered in data migration projects, especially when consolidating data from multiple systems.
    • SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions for this specific error message.
    • Transaction Codes: Familiarize yourself with transaction codes like SE16 (Data Browser) and SE11 (Data Dictionary) to analyze the data in the KNA1 table.

    By addressing the discrepancies in the country keys and ensuring that all participating customers have consistent data, you should be able to resolve the error CNV_20800154.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker