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How To Fix CNV_20800115 - Address information of Contact Person & not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CNV_20800 - Message class for CNV_20800

  • Message number: 115

  • Message text: Address information of Contact Person & not found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CNV_20800115 - Address information of Contact Person & not found ?

    The SAP error message CNV_20800115 typically indicates that the system is unable to find the address information for a contact person in the context of a data migration or conversion process. This error is often encountered during the use of SAP's data migration tools, particularly when migrating data from legacy systems to SAP S/4HANA or other SAP environments.

    Cause:

    1. Missing Data: The contact person’s address information may not have been provided in the source data or may be incomplete.
    2. Data Mapping Issues: There may be issues with how the data is mapped from the legacy system to the SAP system, leading to missing or incorrect references.
    3. Configuration Issues: The configuration settings in the SAP system may not be set up to recognize or process the contact person data correctly.
    4. Data Format Issues: The format of the data being imported may not match the expected format in SAP, leading to failures in data recognition.

    Solution:

    1. Check Source Data: Verify that the source data contains complete and accurate address information for all contact persons. Ensure that all required fields are populated.
    2. Data Mapping Review: Review the data mapping configuration to ensure that the fields in the source data are correctly mapped to the corresponding fields in SAP.
    3. Configuration Settings: Check the configuration settings in SAP related to contact persons and address data. Ensure that the necessary settings are enabled to allow for the processing of this information.
    4. Data Validation: Use data validation tools or scripts to check for inconsistencies or missing data in the source files before migration.
    5. Error Logs: Review the error logs generated during the migration process for additional context or specific records that are causing the issue.
    6. Consult Documentation: Refer to SAP documentation or notes related to the specific migration tool you are using for any additional troubleshooting steps or known issues.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on data migration issues.
    • Migration Tools: Familiarize yourself with the specific SAP migration tools being used (e.g., SAP S/4HANA Migration Cockpit, SAP Data Services) and their documentation for best practices.
    • Community Forums: Engage with SAP community forums or support channels where other users may have encountered similar issues and can provide insights or solutions.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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