How To Fix CNV_20800072 - Customer &1 (mapped) does not lie in interval &2 (not mapped)

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_20800 - Message class for CNV_20800

• Message number: 072

• Message text: Customer &1 (mapped) does not lie in interval &2 (not mapped)

What causes this issue?

The customer record &V3& is meant to be converted into &V1&. The related
number range interval&V2& remains unchanged. The customer number &V1&
would lie outside the interval &V2& after the conversion.

How to fix this error?

Assign a new number that lies within the interval &V2& to the customer
record &V3&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_20800072 - Customer &1 (mapped) does not lie in interval &2 (not mapped) ?

  The SAP error message CNV_20800072 typically occurs during data migration or conversion processes, particularly when using the SAP S/4HANA Migration Cockpit or similar tools. This error indicates that a customer record (identified by the customer number &1) is not found within the specified interval (&2) that is expected for the mapping process.
  Cause:
  
  Mapping Issues: The customer number being processed does not fall within the defined range of valid customer numbers for the mapping.
  Data Inconsistencies: There may be inconsistencies in the source data, such as missing or incorrect customer records.
  Configuration Errors: The mapping configuration may not be set up correctly, leading to the system not recognizing the customer number as valid.
  Data Migration Settings: The settings for the data migration process may not align with the actual data being migrated.
  
  Solution:
  
  Check Mapping Configuration: Review the mapping configuration to ensure that the customer number ranges are correctly defined and that the customer number in question is included in the mapping.
  Validate Source Data: Ensure that the source data being migrated contains valid customer records and that there are no missing or incorrect entries.
  Adjust Intervals: If necessary, adjust the intervals defined in the mapping to include the customer number that is causing the error.
  Data Cleansing: Perform data cleansing on the source data to remove any inconsistencies or errors that may lead to this issue.
  Consult Documentation: Refer to SAP documentation or notes related to the specific migration tool you are using for any additional troubleshooting steps or known issues.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on data migration issues.
  Migration Cockpit Documentation: Review the official SAP documentation for the Migration Cockpit or the specific tool you are using to understand the expected data formats and mapping requirements.
  Community Forums: Engage with SAP community forums or support channels where other users may have encountered similar issues and can provide insights or solutions.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.