How To Fix CNV_20309010 - Download program was completed with unknown status

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_20309 -

• Message number: 010

• Message text: Download program was completed with unknown status

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_20309010 - Download program was completed with unknown status ?

  The SAP error message CNV_20309010: Download program was completed with unknown status typically occurs during data migration or conversion processes, particularly when using SAP's Data Migration tools or the SAP S/4HANA Migration Cockpit. This error indicates that the download program did not complete successfully, but the system is unable to determine the exact reason for the failure.
  Causes:
  
  Network Issues: Temporary network disruptions can lead to incomplete downloads or communication failures.
  Insufficient Authorizations: The user executing the download may not have the necessary permissions to perform the operation.
  System Resource Limitations: Insufficient memory or processing power on the server can cause the program to fail.
  Configuration Errors: Incorrect settings in the migration or conversion tools can lead to unexpected behavior.
  Data Issues: Problems with the data being processed, such as invalid formats or missing required fields, can cause the program to fail.
  Temporary System Issues: Bugs or temporary glitches in the SAP system can also lead to this error.
  
  Solutions:
  
  Check Logs: Review the application logs and the job logs for any additional error messages or warnings that can provide more context about the failure.
  Re-run the Program: Sometimes, simply re-running the download program can resolve transient issues.
  Check Authorizations: Ensure that the user has the necessary authorizations to execute the download program.
  Monitor System Resources: Check the system's performance metrics to ensure that there are enough resources available (CPU, memory, etc.) for the operation.
  Validate Data: Ensure that the data being processed is valid and meets all required formats and constraints.
  Review Configuration: Double-check the configuration settings for the migration or conversion tools to ensure they are set up correctly.
  Consult SAP Notes: Look for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error or provide patches or updates.
  Contact SAP Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: You may want to check transaction codes like SLG1 (Application Log) to view logs related to the error.
  SAP Notes: Search for SAP Notes related to the CNV_20309010 error for any specific fixes or recommendations.
  Documentation: Review the official SAP documentation for the data migration tools you are using to ensure you are following the correct procedures.
  
  By following these steps, you should be able to diagnose and potentially resolve the issue related to the CNV_20309010 error message.