How To Fix CNV20200371 - Company codes are merged; credit control areas are not merged

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV20200 - Messages for development class CNV_20200

• Message number: 371

• Message text: Company codes are merged; credit control areas are not merged

What causes this issue?

Existing company codes with different credit control areas are meant to
be merged.
You want to merge the company codes &V1& and &V3&. However company code
&V1& belongs to credit control area &V2&, while company code &V3&
belongs to credit control area &V4&.
The credit control areas &V2& and &V4& are not going to be merged.

System Response

Error

How to fix this error?

Find out if it is really correct that the company codes should be merged
without merging the related credit control areas, and if any additional
activities regarding credit management are required.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNV20200371 - Company codes are merged; credit control areas are not merged ?

  The SAP error message CNV20200371 indicates that there is an issue related to the merging of company codes and credit control areas during a data migration or system conversion process. This error typically arises when you are trying to merge company codes that have different credit control areas assigned to them, which is not allowed in SAP.
  Cause:
  
  Different Credit Control Areas: The primary cause of this error is that the company codes being merged have different credit control areas. In SAP, each company code can be assigned to a specific credit control area, which is used for managing credit limits and risk assessments for customers.
  Data Inconsistency: There may be inconsistencies in the configuration or master data that prevent the merging process from proceeding smoothly.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Credit Control Area Assignments:
  
  Review the credit control area assignments for the company codes involved in the merge. You can do this by navigating to the relevant configuration settings in SAP.
  Use transaction code OB38 to check the assignment of credit control areas to company codes.
  
  
  
  Align Credit Control Areas:
  
  If the company codes have different credit control areas, you will need to decide on a strategy to align them. This could involve:
  
  Merging the credit control areas if they can be logically combined.
  Reassigning customers or transactions to a common credit control area before the merge.
  
  
  
  
  
  Data Migration Preparation:
  
  Ensure that all relevant data is prepared and cleaned up before attempting the merge again. This includes ensuring that customer master data, credit limits, and other related data are consistent across the company codes.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific migration or conversion process you are undertaking. There may be specific guidelines or best practices for handling credit control areas during a merge.
  
  
  
  Testing:
  
  After making the necessary adjustments, conduct thorough testing in a development or sandbox environment to ensure that the merge can be completed without errors.
  
  
  
  Seek Expert Help:
  
  If you are unable to resolve the issue, consider reaching out to SAP support or consulting with an SAP expert who has experience with data migration and system conversions.
  
  
  
  Related Information:
  
  Credit Control Area: A credit control area is an organizational unit in SAP that is responsible for managing credit limits and risk assessments for customers. It can span multiple company codes or be specific to a single company code.
  Company Code: A company code is the smallest organizational unit in SAP that represents a legal entity. It is used for financial accounting and reporting.
  Data Migration Tools: If you are using SAP's data migration tools (like SAP S/4HANA Migration Cockpit), ensure that you are following the recommended procedures for merging company codes and handling credit control areas.
  
  By addressing the underlying issues related to credit control areas and ensuring data consistency, you should be able to resolve the CNV20200371 error and successfully complete the merge process.