How To Fix CNTAX_EINVC017 - Invoice sent successfully


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CNTAX_EINVC - E-invoice solution for China Tax

  • Message number: 017

  • Message text: Invoice sent successfully

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CNTAX_EINVC017 - Invoice sent successfully ?

    The SAP error message CNTAX_EINVC017 indicates that an invoice has been sent successfully, but it may also imply that there are issues related to the invoice processing or compliance with tax regulations, particularly in the context of electronic invoicing.

    Cause:

    1. Compliance Issues: The invoice may not comply with local tax regulations or electronic invoicing requirements.
    2. Data Validation: There may be missing or incorrect data in the invoice that does not meet the necessary criteria for successful processing.
    3. System Configuration: The SAP system may not be properly configured to handle the specific requirements for electronic invoicing in your region.
    4. Integration Issues: There could be problems with the integration between SAP and external systems (e.g., tax authorities or third-party invoicing systems).

    Solution:

    1. Check Invoice Data: Review the invoice details for any missing or incorrect information. Ensure that all required fields are filled out correctly.
    2. Compliance Review: Verify that the invoice complies with local tax regulations. This may involve checking tax codes, rates, and other compliance-related information.
    3. System Configuration: Ensure that the SAP system is configured correctly for electronic invoicing. This may involve checking settings related to tax reporting and electronic submission.
    4. Error Logs: Check the SAP error logs for more detailed information about the issue. This can provide insights into what went wrong during the invoice processing.
    5. Consult Documentation: Refer to SAP documentation or support resources for guidance on handling electronic invoicing and compliance issues.
    6. Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for assistance in troubleshooting the problem.

    Related Information:

    • SAP Notes: Look for relevant SAP Notes that may address specific issues related to electronic invoicing and the error message in question.
    • User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
    • Training: Consider training for users involved in the invoicing process to ensure they are aware of compliance requirements and best practices.

    By following these steps, you should be able to identify the root cause of the CNTAX_EINVC017 error and implement a solution to resolve it.

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