How To Fix CNHT011 - Document not found

CNHT011 - Overview

• Message type: E = Error

• Message class: CNHT - Messages for SAP HTML control

• Message number: 011

• Message text: Document not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

CNHT011 - Details

• The SAP error message CNHT011: Document not found typically occurs in the context of SAP's Controlling (CO) module, particularly when dealing with internal orders, cost centers, or other financial documents. This error indicates that the system is unable to locate a specific document that is expected to be present in the database.
  Causes:
  
  Document Deletion: The document you are trying to access may have been deleted or archived.
  Incorrect Document Number: The document number you are entering may be incorrect or mistyped.
  Authorization Issues: You may not have the necessary permissions to view the document.
  Data Consistency Issues: There may be inconsistencies in the database, possibly due to a failed update or a system error.
  Incorrect Configuration: The configuration settings in the system may not be set up correctly, leading to issues in document retrieval.
  
  Solutions:
  
  Verify Document Number: Double-check the document number you are trying to access to ensure it is correct.
  Check Document Status: If the document