How To Fix CNHT011 - Document not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CNHT - Messages for SAP HTML control

• Message number: 011

• Message text: Document not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNHT011 - Document not found ?

  The SAP error message CNHT011: Document not found typically occurs in the context of SAP's Controlling (CO) module, particularly when dealing with internal orders, cost centers, or other financial documents. This error indicates that the system is unable to locate a specific document that is expected to be present in the database.
  Causes:
  
  Document Deletion: The document you are trying to access may have been deleted or archived.
  Incorrect Document Number: The document number you are entering may be incorrect or mistyped.
  Authorization Issues: You may not have the necessary permissions to view the document.
  Data Consistency Issues: There may be inconsistencies in the database, possibly due to a failed update or a system error.
  Incorrect Configuration: The configuration settings in the system may not be set up correctly, leading to issues in document retrieval.
  
  Solutions:
  
  Verify Document Number: Double-check the document number you are trying to access to ensure it is correct.
  Check Document Status: If the document has been deleted or archived, you may need to check with your SAP administrator or the relevant department to see if it can be restored or if you need to create a new document.
  Review Authorizations: Ensure that you have the necessary authorizations to access the document. You may need to contact your system administrator to verify your user roles and permissions.
  Database Consistency Check: If you suspect data consistency issues, you may need to run a consistency check or consult with your SAP Basis team to investigate any potential database issues.
  Configuration Review: If the problem persists, review the configuration settings related to the document type or the module you are working with. This may require assistance from a functional consultant.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using specific transaction codes (e.g., KO03 for internal orders, KSB1 for cost center reports) that could be relevant to the error.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and potentially resolve the CNHT011 error in your SAP system.