How To Fix CNDP002 - Frontend installation is obsolete

SAP Error Message - Details

• Message type: E = Error

• Message class: CNDP - Messages for Data Provider

• Message number: 002

• Message text: Frontend installation is obsolete

What causes this issue?

The system tried to call a function that does not exist in the current
frontend installation. The installation is obsolete.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Install a new version of your frontend software with Release 4.5A or
higher.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNDP002 - Frontend installation is obsolete ?

  The SAP error message CNDP002 indicates that the frontend installation of the SAP GUI (Graphical User Interface) is considered obsolete. This typically occurs when the version of the SAP GUI installed on the client machine is outdated and no longer supported by the SAP system you are trying to connect to.
  Cause:
  
  Outdated SAP GUI Version: The installed version of SAP GUI is older than the version required by the SAP system.
  Compatibility Issues: The SAP system may have been upgraded, and the older GUI version is no longer compatible with the new system requirements.
  SAP Support Policy: SAP regularly updates its software and may deprecate older versions, leading to obsolescence.
  
  Solution:
  
  
  Upgrade SAP GUI:
  
  Download the latest version of SAP GUI from the SAP Support Portal or the SAP Software Download Center.
  Install the new version on your client machine.
  Ensure that you are using a version that is compatible with the SAP system you are connecting to.
  
  
  
  Check System Requirements:
  
  Review the release notes and system requirements for the SAP system to ensure that the new version of SAP GUI meets all necessary criteria.
  
  
  
  Uninstall Old Version:
  
  Before installing the new version, it may be advisable to uninstall the old version of SAP GUI to avoid conflicts.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that may provide additional guidance or specific instructions related to your version of SAP GUI and the SAP system.
  
  
  
  Contact SAP Support:
  
  If you continue to experience issues after upgrading, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  SAP GUI Versions: Familiarize yourself with the different versions of SAP GUI and their respective support timelines.
  SAP Help Portal: Utilize the SAP Help Portal for documentation on installation and configuration of SAP GUI.
  System Administrator: If you are not the system administrator, you may need to coordinate with your IT department to perform the upgrade.
  
  By following these steps, you should be able to resolve the CNDP002 error and successfully connect to your SAP system.