How To Fix CND_EXCHANGE165 - Internal error: agreement initial

SAP Error Message - Details

• Message type: E = Error

• Message class: CND_EXCHANGE - Error Messages in Data Exchange Conditions

• Message number: 165

• Message text: Internal error: agreement initial

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CND_EXCHANGE165 - Internal error: agreement initial ?

  The SAP error message CND_EXCHANGE165 with the description "Internal error: agreement initial" typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that there is an issue with the initialization of an agreement, which can be due to various reasons.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies in the data related to the agreement, such as missing or incorrect entries in the database.
  Configuration Issues: Incorrect configuration settings in the SAP system can lead to this error. This includes issues with the charging or invoicing configuration.
  System Bugs: There may be bugs in the version of SAP you are using that could lead to this internal error.
  Authorization Issues: Lack of proper authorizations for the user trying to access or modify the agreement can also trigger this error.
  Technical Issues: Problems with the underlying database or application server can cause internal errors.
  
  Solutions:
  
  Check Data Consistency: Verify the data related to the agreement. Ensure that all required fields are filled and that there are no inconsistencies.
  Review Configuration: Go through the configuration settings for the relevant modules (SAP CC or CI) to ensure everything is set up correctly.
  Update SAP System: If you are using an older version of SAP, consider applying the latest patches or updates, as these may contain fixes for known bugs.
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the actions related to the agreement.
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that might address this specific error. SAP Notes often contain fixes or workarounds for known issues.
  Debugging: If you have access to the development environment, you can enable debugging to trace the error and identify the root cause.
  Contact SAP Support: If the issue persists after trying the above solutions, it may be necessary to contact SAP Support for further assistance.
  
  Related Information:
  
  SAP Community: Engaging with the SAP Community forums can provide insights from other users who may have encountered similar issues.
  Documentation: Review the official SAP documentation for Convergent Charging and Invoicing for any specific guidelines or troubleshooting steps related to agreements.
  System Logs: Check the system logs (transaction codes like SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  By following these steps, you should be able to diagnose and potentially resolve the CND_EXCHANGE165 error in your SAP system.