How To Fix CND_EXCHANGE077 - Record KNUMH = &1, VARNUMH = &2: Bonus status cannot be changed

CND_EXCHANGE077 - Overview

• Message type: E = Error

• Message class: CND_EXCHANGE - Error Messages in Data Exchange Conditions

• Message number: 077

• Message text: Record KNUMH = &1, VARNUMH = &2: Bonus status cannot be changed

What causes this issue?

The bonus status of the condition record with the KNUMH = &V1& (VARNUMH
= &V2&) cannot be changed.

System Response

An attempt was made to change the bonus status &V3& of the condition
record with the KNUMH = &V1& to status &V4&. This change is not
permitted.
This problem indicates that there is a data inconsistency between ERP
and CRM. The system will not allow you to change the status as it could
cause serious problems, such as incorrect provisions.

How to fix this error?

You should remove the data inconsistency using a request download in the
CRM Data Integrity Manager (DiMA).

Error message extract from SAP system. Copyright SAP SE.

CND_EXCHANGE077 - Details

• The SAP error message CND_EXCHANGE077 indicates that there is an issue with changing the bonus status for a specific record identified by the KNUMH (condition record number) and VARNUMH (bonus number). This error typically arises in the context of condition management, particularly when dealing with bonus agreements or pricing conditions in SAP.
  
  Cause:
  The error can occur due to several reasons, including:
  
  
  Status Restrictions: The bonus status you are trying to change may be restricted by the system due to its current state. For example, if the bonus has already been processed or finalized, the system may not allow changes to its status.
  
  
  Authorization Issues: The user may not have the necessary authorizations to change the bonus status.
  
  
  Data Integrity Issues: There may be inconsistencies or missing data in the condition records that prevent the status from being changed.
  
  
  Business Logic: Certain business rules or logic defined in the system may prevent the status change based