How To Fix CND_EXCHANGE036 - Entries for REF_ID &1 were not deleted from table CND_MEM_INITIAL_UPL

SAP Error Message - Details

• Message type: E = Error

• Message class: CND_EXCHANGE - Error Messages in Data Exchange Conditions

• Message number: 036

• Message text: Entries for REF_ID &1 were not deleted from table CND_MEM_INITIAL_UPL

Self-Explanatory Message

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• What is the cause and solution for SAP error message CND_EXCHANGE036 - Entries for REF_ID &1 were not deleted from table CND_MEM_INITIAL_UPL ?

  The SAP error message CND_EXCHANGE036 indicates that there was an issue with deleting entries from the table CND_MEM_INITIAL_UPL for a specific reference ID (REF_ID &1). This error typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules, which deal with charging and invoicing processes.
  Cause:
  The error can be caused by several factors, including:
  
  Data Integrity Issues: There may be foreign key constraints or dependencies that prevent the deletion of the entries in the CND_MEM_INITIAL_UPL table.
  Locked Entries: The entries might be locked by another process or transaction, preventing their deletion.
  Incorrect Configuration: There may be configuration issues in the system that lead to inconsistencies in the data.
  System Bugs: There could be bugs in the SAP system or specific patches that need to be applied.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check for Locks: Use transaction codes like SM12 to check for any locks on the entries in the CND_MEM_INITIAL_UPL table. If there are locks, you may need to wait for the other processes to complete or manually unlock them if appropriate.
  
  
  Review Dependencies: Investigate if there are any foreign key constraints or dependencies that are preventing the deletion. You can check the data model and relationships in the database.
  
  
  Data Consistency Check: Run consistency checks or reports related to the Convergent Charging or Invoicing modules to identify any inconsistencies in the data.
  
  
  Manual Deletion: If you have the necessary authorizations and it is safe to do so, you can attempt to manually delete the entries from the database using SQL commands. However, this should be done with caution and ideally in a test environment first.
  
  
  Check SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates that resolve known issues.
  
  
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant logs or screenshots.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SE11 (Data Dictionary), SE16 (Data Browser), and SM37 (Job Monitoring) to help diagnose the issue.
  Documentation: Review the SAP documentation for Convergent Charging and Invoicing for any specific guidelines related to data management and error handling.
  Testing Environment: If possible, replicate the issue in a development or testing environment to better understand the cause without affecting production data.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.