How To Fix CN357 - Customer number proposed from SD document

SAP Error Message - Details

• Message type: E = Error

• Message class: CN - Meldungen für Netzpläne

• Message number: 357

• Message text: Customer number proposed from SD document

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CN357 - Customer number proposed from SD document ?

  The SAP error message CN357 ("Customer number proposed from SD document") typically occurs in the context of project management and sales and distribution (SD) integration within SAP. This error indicates that the system is trying to propose a customer number from a sales document, but it is unable to do so due to certain conditions not being met.
  Cause:
  
  Missing Customer Data: The sales document may not have a valid customer number associated with it.
  Inconsistent Data: There may be inconsistencies between the sales document and the project definition or other related documents.
  Configuration Issues: The system configuration may not allow for the automatic proposal of customer numbers from sales documents.
  Document Status: The status of the sales document may not allow it to be referenced for customer data.
  
  Solution:
  
  Check Sales Document: Verify that the sales document (e.g., sales order) has a valid customer number assigned. You can do this by reviewing the sales order in the SAP system.
  Review Project Definition: Ensure that the project definition is correctly set up and that it can reference the sales document.
  Data Consistency: Check for any inconsistencies in the data between the sales document and the project. Ensure that all necessary fields are filled out correctly.
  Configuration Settings: Review the configuration settings in the SAP system related to project management and sales and distribution. Ensure that the settings allow for the automatic proposal of customer numbers.
  Manual Entry: If the automatic proposal is not working, consider manually entering the customer number in the relevant project or document.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VA03 (Display Sales Order) or CJ20N (Project Builder) to investigate the issue further.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  User Authorizations: Ensure that the user has the necessary authorizations to view and edit the sales document and project data.
  Consult Documentation: Refer to SAP documentation or help files for more detailed information on project management and sales document integration.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SD and project management integration.