How To Fix CMX_PM002 - Destination &1: Error while reading data for alert category &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CMX_PM - Messages for Process Messages

• Message number: 002

• Message text: Destination &1: Error while reading data for alert category &2

What causes this issue?

The <DS:GLOS.3526C507AFAB52B9E10000009B38F974>process message</> is to
be sent to <DS:GLOS.3526C50AAFAB52B9E10000009B38F974>destination</>
&V1&, which is of type <LS>Typ 5 -
<DS:GLOS.46B27CFFE6F5D411BCBB0800060D9C68>Alert Category</></>.
However, the data for alert category &V2& could not be read due to an
error in the RFC communication. The process message is not sent to the
destination.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Send the message again later.
If required, carry out an RFC connection test in
<DS:TRAN.SM58>transaction SM58</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMX_PM002 - Destination &1: Error while reading data for alert category &2 ?

  The SAP error message CMX_PM002 typically indicates that there is an issue with reading data for a specific alert category in the context of the SAP system's alert management or monitoring functionalities. This error can arise due to various reasons, including configuration issues, data inconsistencies, or system performance problems.
  Cause:
  
  Data Inconsistency: There may be missing or corrupted data in the database related to the specified alert category.
  Configuration Issues: The destination specified in the error message may not be correctly configured, leading to issues in data retrieval.
  Authorization Issues: The user or process attempting to read the data may not have the necessary authorizations.
  System Performance: High load on the system or database issues could lead to timeouts or failures in data retrieval.
  Network Issues: If the destination is a remote system, network connectivity problems could prevent data access.
  
  Solution:
  
  Check Configuration: Verify the configuration settings for the destination and the alert category. Ensure that they are correctly set up in the system.
  Data Consistency Check: Run consistency checks on the relevant tables to identify and rectify any data issues. You can use transaction codes like SE11 or SE16 to inspect the data.
  Authorization Check: Ensure that the user or process has the necessary authorizations to access the data for the specified alert category.
  System Performance Monitoring: Monitor system performance and check for any bottlenecks. You may need to optimize database queries or increase system resources.
  Network Connectivity: If applicable, check the network connection to the destination system to ensure it is operational.
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that could provide additional context for the issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
  Documentation: Review the SAP documentation related to alert management and monitoring for best practices and troubleshooting steps.
  Community Forums: Engage with the SAP Community or forums where similar issues may have been discussed, and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance, providing them with detailed information about the error and the context in which it occurs.