How To Fix CMX_PII158 - Signature strategy valuated, but false value for characteristic &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CMX_PII - PI Interpreter: Messages

• Message number: 158

• Message text: Signature strategy valuated, but false value for characteristic &1

What causes this issue?

The characteristic &V2& of the process instruction was valuated with the
signature strategy &V3&. But the corresponding characteristic &V1& has a
false valuation (&V4&).

System Response

It is not possible to process the process instruction.

How to fix this error?

Change the value of characteristic &V1& to 'S' (Reason with Signature
Required).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMX_PII158 - Signature strategy valuated, but false value for characteristic &1 ?

  The SAP error message CMX_PII158 indicates that there is an issue with the signature strategy in the context of the SAP Customer Experience (CX) or SAP Commerce Cloud (Hybris) system. Specifically, the error suggests that a signature strategy has been evaluated, but the value for a specific characteristic (denoted by &1) is incorrect or not as expected.
  Cause:
  
  Incorrect Characteristic Value: The characteristic value being evaluated does not match the expected value defined in the signature strategy.
  Configuration Issues: There may be a misconfiguration in the signature strategy or the characteristics associated with it.
  Data Integrity Issues: The data being processed may have inconsistencies or errors that lead to unexpected values for the characteristic.
  Versioning Issues: If there are multiple versions of the signature strategy, the system might be referencing an outdated or incorrect version.
  
  Solution:
  
  Check Characteristic Configuration: Review the configuration of the characteristic in question. Ensure that it is correctly defined and that the expected values are set up properly.
  Validate Signature Strategy: Examine the signature strategy to ensure that it is correctly configured and that it aligns with the expected values for the characteristics.
  Data Validation: Check the data being processed to ensure that it is valid and does not contain any unexpected or erroneous values.
  Update or Correct Values: If the characteristic value is incorrect, update it to the correct value as per the business logic or requirements.
  Review Logs: Look at the application logs for more detailed error messages or stack traces that can provide additional context about the issue.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance related to the error message and the context in which it occurs.
  
  Related Information:
  
  SAP Notes and Knowledge Base Articles: Check SAP's support portal for any notes or articles related to CMX_PII158 for additional troubleshooting steps or patches.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.