How To Fix CMS_TB_SBL_GENERAL004 - You cannot confirm postprocessing order for business process &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_TB_SBL_GENERAL -

• Message number: 004

• Message text: You cannot confirm postprocessing order for business process &1

What causes this issue?

The system response can have one of the following reasons:
+,,The service operation of this business process does not support
confirmation messages at all.
+,,The service operation cannot find a business object for the specified
business process. This can have one of the following reasons:
o,,You have manually solved the error shown in the post processing order
but there is no business object ID or requestor ID available to find the
business object.
o,,You have manually solved the error shown in the post processing order
but the business object ID or requestor ID available is incorrect.
o,,You have manually solved the error shown in the post processing order
but the requestor ID available was not manually entered in the business
object.
o,,You have selected a business object in a popup but the selected
object was not found or does not fit to the operation / business object
you want to confirm.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

When you select the Confirm pushbutton, the system does not send any
confirmation message for the business process of the software component.

How to fix this error?

You can only edit the post processing order by selecting Repeat or
Discard.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_TB_SBL_GENERAL004 - You cannot confirm postprocessing order for business process &1 ?

  The SAP error message CMS_TB_SBL_GENERAL004 indicates that there is an issue with confirming the postprocessing order for a specific business process. This error typically arises in the context of SAP's postprocessing framework, which is used to manage and monitor background jobs and processes.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Incomplete or Incorrect Data: The business process may not have all the required data or may have incorrect data that prevents confirmation.
  Status Issues: The status of the business process might not allow for confirmation. For example, it may be in a state that does not permit further processing.
  Authorization Issues: The user attempting to confirm the postprocessing order may not have the necessary authorizations to perform this action.
  Technical Issues: There could be underlying technical issues, such as database locks, system inconsistencies, or configuration problems.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check the Business Process Status: Verify the status of the business process associated with the error. Ensure that it is in a state that allows for confirmation.
  Review Data Completeness: Ensure that all required data for the business process is complete and correct. Look for any missing or incorrect entries.
  User Authorizations: Check the authorizations of the user trying to confirm the postprocessing order. Ensure that they have the necessary permissions to perform this action.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying technical issues or system inconsistencies.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (to monitor background jobs) and SLG1 (to view application logs).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to the postprocessing framework and business process management for more insights into how these processes work and common issues.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.