How To Fix CMS_SEC036 - Document reference ID &1 does not exist in the document system

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_SEC - CMS Securities Add-on

• Message number: 036

• Message text: Document reference ID &1 does not exist in the document system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_SEC036 - Document reference ID &1 does not exist in the document system ?

  The SAP error message CMS_SEC036 indicates that a document reference ID specified in a transaction does not exist in the document management system (DMS). This error typically occurs when trying to access or manipulate a document that the system cannot find.
  Cause:
  
  Incorrect Document Reference ID: The document reference ID provided may be incorrect or mistyped.
  Document Deletion: The document may have been deleted or archived, making it unavailable in the current document system.
  Authorization Issues: The user may not have the necessary permissions to access the document, leading to the system not being able to retrieve it.
  Document Not Uploaded: The document may not have been uploaded to the DMS, or the upload process may have failed.
  System Configuration Issues: There may be issues with the configuration of the DMS or the connection to the database where the documents are stored.
  
  Solution:
  
  Verify Document Reference ID: Check the document reference ID for accuracy. Ensure that it is correctly entered and corresponds to an existing document.
  Check Document Status: Use transaction codes like CV03N (Display Document) to check if the document exists in the system. If it does not, you may need to upload it again.
  Review User Permissions: Ensure that the user has the necessary authorizations to access the document. This may involve checking roles and permissions in the SAP system.
  Consult with IT Support: If the document should exist but cannot be found, consult with your IT support team to check for any system issues or to see if the document has been archived or deleted.
  Re-upload Document: If the document is missing, you may need to re-upload it to the DMS.
  Check System Logs: Review system logs for any errors or warnings that may provide additional context about the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CV01N (Create Document), CV02N (Change Document), and CV03N (Display Document) for managing documents in the DMS.
  SAP Notes: Check SAP Notes for any known issues or patches related to the CMS_SEC036 error.
  Documentation: Review SAP documentation on Document Management System (DMS) for best practices and troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to escalate the matter to SAP support for further assistance.