How To Fix CMS_RBL128 - An internal error occured while checking the receivable details

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_RBL - Message Class for Receivable

• Message number: 128

• Message text: An internal error occured while checking the receivable details

What causes this issue?

The technical key (GUID) of the receivable could not be found. Therefore
, the required internal checks cannot be performed on the receivable.

System Response

You cannot save the details of the receivable.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_RBL128 - An internal error occured while checking the receivable details ?

  The SAP error message CMS_RBL128, which states "An internal error occurred while checking the receivable details," typically indicates that there is an issue within the system when it attempts to validate or process receivable information. This error can arise from various underlying causes, including data inconsistencies, configuration issues, or system bugs.
  Possible Causes:
  
  Data Inconsistencies: There may be missing or incorrect data in the receivable records that the system is trying to validate.
  Configuration Issues: Incorrect configuration settings in the SAP system related to receivables management could lead to this error.
  System Bugs: There may be a bug in the version of SAP you are using that affects the receivable checking process.
  Authorization Issues: Lack of proper authorizations for the user trying to access or modify the receivable details.
  Database Issues: Problems with the underlying database, such as corruption or connectivity issues, could also trigger this error.
  
  Solutions:
  
  Check Data Integrity: Review the receivable details for any missing or incorrect information. Ensure that all required fields are filled out correctly.
  Review Configuration Settings: Verify the configuration settings related to receivables management in your SAP system. Ensure that they are set up correctly according to your business requirements.
  Update SAP System: If you suspect a bug, check for any available patches or updates for your SAP system. Applying the latest updates can resolve known issues.
  Check User Authorizations: Ensure that the user encountering the error has the necessary authorizations to access and modify receivable details.
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error. SAP Notes often provide solutions or workarounds for known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as FBL1N (Vendor Line Item Display) or FBL5N (Customer Line Item Display).
  Debugging: If you have access to debugging tools, you may want to analyze the program flow to identify where the error occurs.
  User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.