How To Fix CMS_CUS_PCN023 - Status &1 cannot have a status control 'Delete'

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_CUS_PCN - Process control customizing messages

• Message number: 023

• Message text: Status &1 cannot have a status control 'Delete'

What causes this issue?

Numbered statuses cannot have a status control <ZK>Delete</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_CUS_PCN023 - Status &1 cannot have a status control 'Delete' ?

  The SAP error message CMS_CUS_PCN023 indicates that a particular status (denoted by &1) cannot have a status control of 'Delete'. This error typically arises in the context of the SAP Customer Management System (CMS) or related modules where status management is crucial for the lifecycle of business objects.
  Cause:
  
  
  Invalid Status Transition: The error usually occurs when there is an attempt to change the status of an object to 'Delete' while the current status does not allow for such a transition. This could be due to business rules defined in the system that restrict certain statuses from being deleted.
  
  
  Configuration Issues: The status control settings in the configuration may not be set up correctly, leading to conflicts when trying to delete or change the status of an object.
  
  
  Object Dependencies: The object in question may have dependencies or relationships with other objects that prevent it from being deleted.
  
  
  Solution:
  
  
  Check Status Configuration: Review the status configuration for the object type in question. Ensure that the status you are trying to set allows for a transition to 'Delete'. This can typically be done in the customizing settings of the relevant module.
  
  
  Review Business Rules: Check if there are any business rules or logic that prevent the status from being changed to 'Delete'. You may need to adjust these rules if they are too restrictive.
  
  
  Use Correct Status: Instead of trying to set the status to 'Delete', consider using a different status that is allowed based on the current status of the object. 
  
  
  Check Dependencies: Investigate if there are any dependencies or linked objects that need to be addressed before you can delete the status. You may need to delete or change the status of related objects first.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on status management for the object type you are working with.
  
  
  Contact Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to status management, such as customizing transactions (e.g., SPRO) where you can configure status settings.
  User Authorizations: Ensure that you have the necessary authorizations to change statuses in the system, as lack of permissions can also lead to errors.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.