How To Fix CMS_CUS_PCN020 - Entity object type &1 cannot be deleted; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_CUS_PCN - Process control customizing messages

• Message number: 020

• Message text: Entity object type &1 cannot be deleted; see long text

What causes this issue?

The entity object type &V1& that you have selected is assigned to
process control area &V2& and has business activities assigned to it.
Therefore, you cannot delete the entity object type.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_CUS_PCN020 - Entity object type &1 cannot be deleted; see long text ?

  The SAP error message CMS_CUS_PCN020 indicates that an entity object type (denoted by &1) cannot be deleted. This error typically arises in the context of the SAP Customer Management System (CMS) or similar modules where entity objects are managed.
  Cause:
  The error can occur due to several reasons, including but not limited to:
  
  Dependencies: The entity object you are trying to delete may have dependencies or relationships with other objects. For example, if there are references to this entity in other records, it cannot be deleted.
  Status Restrictions: The entity might be in a status that does not allow deletion. For instance, if it is marked as "active" or "in use," the system will prevent deletion.
  Authorization Issues: The user may not have the necessary permissions to delete the entity object.
  Configuration Settings: Certain configuration settings in the system may restrict the deletion of specific entity types.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Dependencies: Investigate if there are any dependent objects or records associated with the entity you are trying to delete. You may need to delete or modify these dependencies first.
  Review Status: Ensure that the entity is in a status that allows deletion. If it is not, you may need to change its status or follow the appropriate process to deactivate it.
  Permissions: Verify that you have the necessary authorizations to perform the deletion. If not, contact your system administrator to obtain the required permissions.
  Consult Documentation: Check the long text of the error message for additional details or specific instructions related to the entity type in question.
  System Configuration: If the issue persists, review the system configuration settings related to entity management to ensure that there are no restrictions in place.
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes to view or manage entity objects, such as BP (Business Partner) or CRM transactions.
  SAP Notes: Look for relevant SAP Notes or Knowledge Base Articles that may address this specific error message or provide additional troubleshooting steps.
  Support: If you are unable to resolve the issue, consider reaching out to SAP Support for assistance, providing them with the error message details and any relevant context.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.