How To Fix CMS_CUS_PCN019 - Entity object type &1 cannot be deleted; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_CUS_PCN - Process control customizing messages

• Message number: 019

• Message text: Entity object type &1 cannot be deleted; see long text

What causes this issue?

The entity object type &V1& that you have selected has status profiles
assigned to it in a process control area. You cannot delete the entity
object.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_CUS_PCN019 - Entity object type &1 cannot be deleted; see long text ?

  The SAP error message CMS_CUS_PCN019 indicates that an entity object of a specific type cannot be deleted. This error typically arises in the context of the SAP Customer Management System (CMS) or similar modules where entity objects are managed.
  Cause:
  The error message usually occurs due to one or more of the following reasons:
  
  Dependencies: The entity object you are trying to delete may have dependencies or relationships with other objects. For example, if there are references to this entity in other records, SAP will prevent deletion to maintain data integrity.
  Status Restrictions: The entity might be in a status that does not allow deletion. For instance, if the entity is marked as "active" or "in use," it cannot be deleted.
  Authorization Issues: The user may not have the necessary permissions to delete the entity object.
  Configuration Settings: Certain configuration settings in the system may restrict the deletion of specific entity types.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Dependencies: Investigate if there are any dependent objects or relationships that prevent deletion. You may need to delete or modify these dependencies first.
  Change Status: If the entity is in a status that prohibits deletion, consider changing its status to one that allows deletion (if applicable).
  Review Authorizations: Ensure that the user attempting to delete the entity has the necessary authorizations. You may need to consult with your SAP security team to verify and adjust permissions.
  Consult Long Text: The error message suggests checking the long text for more details. You can do this by navigating to the error message in the SAP GUI and viewing the long text for specific guidance related to the entity type.
  Consult Documentation: Review SAP documentation or help resources related to the specific entity type for any additional restrictions or guidelines on deletion.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may need to use specific transaction codes to view or manage entity objects (e.g., CRM-related transaction codes).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.