How To Fix CMS_CUS_PCN014 - Select a UI activity for the specified activity; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_CUS_PCN - Process control customizing messages

• Message number: 014

• Message text: Select a UI activity for the specified activity; see long text

What causes this issue?

You must select an appropriate user interface activity (UI) that will be
initiated for a business activity.

System Response

The business activity details are not saved.

How to fix this error?

Select a predefined UI activity using input help on the field. You
define UI activities using Business Data Toolset (BDT).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_CUS_PCN014 - Select a UI activity for the specified activity; see long text ?

  The SAP error message CMS_CUS_PCN014 typically occurs in the context of the SAP Customer Management (CRM) or SAP Customer Experience (CX) modules. This error indicates that a user is trying to perform an action that requires a specific User Interface (UI) activity to be selected, but none has been specified.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing UI Activity: The user has not selected a UI activity that is required for the operation they are trying to perform.
  Configuration Issues: There may be a configuration issue in the system where the UI activity is not properly defined or linked to the relevant business process.
  Authorization Issues: The user may not have the necessary authorizations to access the required UI activity.
  
  Solution:
  To resolve the CMS_CUS_PCN014 error, you can take the following steps:
  
  
  Select a UI Activity:
  
  Ensure that you have selected the appropriate UI activity for the action you are trying to perform. This may involve navigating to the relevant screen and choosing the correct option from a dropdown or selection list.
  
  
  
  Check Configuration:
  
  If you are an administrator or have access to configuration settings, check the configuration of the UI activities in the system. Ensure that the UI activity you are trying to use is correctly defined and linked to the relevant business processes.
  
  
  
  Review Authorizations:
  
  Verify that the user has the necessary authorizations to access the UI activity. This may involve checking user roles and permissions in the SAP system.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help files for more detailed information about the specific UI activities and their requirements.
  
  
  
  Contact Support:
  
  If the issue persists after trying the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to this error message. SAP frequently releases notes that address specific issues or provide guidance on configuration.
  User Guides: Review user guides or training materials related to the specific SAP module you are using, as they may provide insights into the correct usage of UI activities.
  Community Forums: Engage with SAP community forums or user groups where you can ask questions and share experiences with other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.