How To Fix CMS_CUS_PCN012 - Navigation not possible; choose view &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_CUS_PCN - Process control customizing messages

• Message number: 012

• Message text: Navigation not possible; choose view &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_CUS_PCN012 - Navigation not possible; choose view &1 ?

  The SAP error message CMS_CUS_PCN012 with the description "Navigation not possible; choose view &1" typically occurs in the context of the SAP Customer Management (CMS) module. This error indicates that the system is unable to navigate to the specified view or screen due to a configuration or data issue.
  Causes:
  
  Missing Configuration: The view you are trying to access may not be properly configured in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the specified view.
  Incorrect Navigation Path: The navigation path or the view name may be incorrect or not available in the current context.
  Data Issues: There may be missing or inconsistent data that prevents the system from displaying the view.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify that the view you are trying to access is correctly configured in the system. This may involve checking the customizing settings in the SAP system.
  Ensure that the view is active and available for the user role.
  
  
  
  Review Authorizations:
  
  Check the user’s authorization profile to ensure they have the necessary permissions to access the view.
  Use transaction code SU53 to analyze authorization issues after the error occurs.
  
  
  
  Validate Navigation Path:
  
  Ensure that the navigation path you are using is correct. Double-check the menu path or the transaction code you are using to access the view.
  If you are using a custom transaction or program, ensure that it is correctly coded to navigate to the desired view.
  
  
  
  Check for Data Consistency:
  
  Investigate if there are any data inconsistencies that might be causing the issue. This could involve checking related master data or transactional data.
  Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to inspect the relevant tables.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance related to the CMS module and the views you are working with.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SU01 (User Maintenance), and SE80 (Object Navigator) for configuration and troubleshooting.
  SAP Notes: Search for SAP Notes related to the error message or the specific view you are trying to access. SAP Notes often provide solutions or workarounds for known issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.