How To Fix CMS_CUS_PCN003 - Activity group &1 does not exist; see long text

CMS_CUS_PCN003 - Overview

• Message type: E = Error

• Message class: CMS_CUS_PCN - Process control customizing messages

• Message number: 003

• Message text: Activity group &1 does not exist; see long text

What causes this issue?

Activity group that you have specified may have been deleted in the
Customizing of activity groups.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can define activity groups in the process control Customizing of
the respective objects in the Implementation Guide (IMG).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CMS_CUS_PCN003 - Details

• The SAP error message CMS_CUS_PCN003 indicates that an activity group specified in your configuration does not exist in the system. This error typically arises in the context of the SAP Customer Management (CMS) or related modules where activity groups are used to categorize or manage tasks and activities.
  
  Cause:
  
  Non-existent Activity Group: The specified activity group (denoted by &1 in the error message) has not been created or has been deleted from the system.
  Incorrect Configuration: There may be a typo or incorrect reference in the configuration settings where the activity group is being called.
  Authorization Issues: The user may not have the necessary authorizations to view or access the specified activity group.
  Transport Issues: If the activity group was recently transported from another system, it may not have been included in the transport request.
  
  
  Solution:
  
  
  Check Activity Group: Verify if the activity group exists in the system. You can do this by navigating to the relevant