How To Fix CMS_CUS_PCN003 - Activity group &1 does not exist; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_CUS_PCN - Process control customizing messages

• Message number: 003

• Message text: Activity group &1 does not exist; see long text

What causes this issue?

Activity group that you have specified may have been deleted in the
Customizing of activity groups.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can define activity groups in the process control Customizing of
the respective objects in the Implementation Guide (IMG).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_CUS_PCN003 - Activity group &1 does not exist; see long text ?

  The SAP error message CMS_CUS_PCN003 indicates that an activity group specified in your configuration does not exist in the system. This error typically arises in the context of the SAP Customer Management (CMS) or related modules where activity groups are used to categorize or manage tasks and activities.
  Cause:
  
  Non-existent Activity Group: The specified activity group (denoted by &1 in the error message) has not been created or has been deleted from the system.
  Incorrect Configuration: There may be a typo or incorrect reference in the configuration settings where the activity group is being called.
  Authorization Issues: The user may not have the necessary authorizations to view or access the specified activity group.
  Transport Issues: If the activity group was recently transported from another system, it may not have been included in the transport request.
  
  Solution:
  
  
  Check Activity Group: Verify if the activity group exists in the system. You can do this by navigating to the relevant configuration area in SAP where activity groups are defined.
  
  Use transaction codes like SPRO to access the configuration settings.
  Look for the specific activity group in the relevant section (e.g., under Customer Management settings).
  
  
  
  Create or Restore Activity Group: If the activity group does not exist, you may need to create it or restore it from a backup if it was deleted.
  
  
  Correct Configuration: Review the configuration settings where the activity group is referenced. Ensure that the name is spelled correctly and matches the existing activity group.
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the activity group. You may need to consult with your SAP security team to verify and adjust user roles if necessary.
  
  
  Transport Check: If the activity group was supposed to be transported from another system, check the transport logs to ensure it was included and successfully imported.
  
  
  Related Information:
  
  Long Text: The error message may have a long text that provides additional context or instructions. You can view this by clicking on the message or using the transaction code SE91 to look up the message class and find more details.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for Customer Management or the specific module you are working with for more detailed information on activity groups and their configuration.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.