How To Fix CMS_CUS_AST016 - Enter safety discount percentage less than or equal to 100%

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_CUS_AST - Asset customizing messages

• Message number: 016

• Message text: Enter safety discount percentage less than or equal to 100%

What causes this issue?

The discount on the object value cannot be greater than the object value
itself.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_CUS_AST016 - Enter safety discount percentage less than or equal to 100% ?

  The SAP error message CMS_CUS_AST016, which states "Enter safety discount percentage less than or equal to 100%," typically occurs in the context of configuring safety discounts in the SAP system, particularly in the Customer Management System (CMS) or related modules.
  Cause:
  This error arises when a user attempts to enter a safety discount percentage that exceeds 100%. In the context of discounts, a percentage greater than 100% is not valid, as it would imply that the discount exceeds the total price of the item or service, which is not feasible.
  Solution:
  To resolve this error, you should:
  
  
  Check the Input Value: Ensure that the safety discount percentage you are entering is a valid number between 0% and 100%. If you have mistakenly entered a value greater than 100%, correct it to a valid percentage.
  
  
  Review Business Logic: If the value you are trying to enter is intended to be greater than 100%, review the business logic or requirements. You may need to adjust your approach to discounts or consult with your business analyst or SAP consultant.
  
  
  System Configuration: If you believe that the system should allow for a different range of values, you may need to check the configuration settings in the SAP system. This may involve working with your SAP administrator or consultant to adjust the settings if necessary.
  
  
  Documentation and Help: Refer to the SAP documentation or help resources for more information on safety discounts and their configuration. This can provide insights into the expected values and any constraints.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this error or provide additional context.
  User Training: Ensure that users entering data into the system are trained on the acceptable ranges for discount percentages to prevent similar errors in the future.
  Testing: If changes are made to the configuration or business logic, conduct thorough testing to ensure that the system behaves as expected and that no new issues arise.
  
  If the problem persists after following these steps, consider reaching out to SAP support for further assistance.