How To Fix CMS_COR013 - Sender &1 address not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_COR - Message class for Correspondence module

• Message number: 013

• Message text: Sender &1 address not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_COR013 - Sender &1 address not found ?

  The SAP error message CMS_COR013 with the description "Sender &1 address not found" typically occurs in the context of the SAP Communication Management System (CMS) when the system is unable to find the address of the sender specified in the message. This can happen in various scenarios, such as when sending emails, notifications, or other forms of communication.
  Cause:
  
  Missing or Incorrect Sender Address: The sender's email address or communication address is not defined in the system.
  Configuration Issues: The communication settings in the SAP system may not be properly configured.
  User Profile Issues: The user profile for the sender may not have the necessary communication details filled out.
  Data Inconsistencies: There may be inconsistencies in the master data related to the sender.
  
  Solution:
  
  
  Check Sender Address:
  
  Verify that the sender's address is correctly defined in the user profile. You can do this by navigating to the user management area (transaction code SU01) and checking the email address or communication details for the user.
  
  
  
  Maintain Communication Settings:
  
  Ensure that the communication settings are properly configured in the system. This can include checking transaction codes like SCOT (for SMTP settings) or SOST (for sending messages).
  
  
  
  Update User Profile:
  
  If the sender's address is missing, update the user profile with the correct email address or communication details.
  
  
  
  Check Master Data:
  
  Review the master data for the sender to ensure that all necessary fields are filled out correctly.
  
  
  
  Test Communication:
  
  After making the necessary changes, test the communication again to see if the error persists.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to the CMS and communication settings for additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SCOT: SAPconnect: Administration
  SOST: Send Requests
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to send messages.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.