How To Fix CMS_COR000 - Correspondence group &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_COR - Message class for Correspondence module

• Message number: 000

• Message text: Correspondence group &1 does not exist

What causes this issue?

You must define the required correspondence groups in the Implementation
Guide (IMG) activity Define Correspondence Groups. In this activity, you
must assign the correspondence types and business partner function sets.
Additionally, you must assign the correspondence groups to entity types
in the Customizing of entity types.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_COR000 - Correspondence group &1 does not exist ?

  The SAP error message CMS_COR000 indicates that the correspondence group specified in your transaction or configuration does not exist in the system. This error typically arises in the context of SAP Customer Management (CMS) or related modules where correspondence groups are used to categorize and manage communication with customers.
  Cause:
  
  Non-Existent Correspondence Group: The most common cause is that the correspondence group you are trying to use has not been created or has been deleted.
  Incorrect Configuration: There may be a typo or incorrect entry in the correspondence group field.
  Authorization Issues: The user may not have the necessary authorizations to access the correspondence group.
  Transport Issues: If the system is newly upgraded or if changes were transported from another system, the correspondence group may not have been included in the transport.
  
  Solution:
  
  
  Check Correspondence Group:
  
  Go to the relevant configuration transaction (e.g., SPRO) and navigate to the section where correspondence groups are defined.
  Verify if the correspondence group exists. If it does not, you may need to create it.
  
  
  
  Create Correspondence Group:
  
  If the group does not exist, you can create it by following the steps in the configuration menu. Ensure you have the necessary permissions to do this.
  
  
  
  Verify Input:
  
  Double-check the input for any typos or incorrect entries. Ensure that the correspondence group code is entered correctly.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the correspondence group. You may need to consult with your SAP security team.
  
  
  
  Transport Check:
  
  If the system was recently upgraded or changes were transported, check if the correspondence group was included in the transport request. If not, you may need to transport it again.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed instructions on managing correspondence groups.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SPRO for configuration or SE11 to check the database table where correspondence groups are stored.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to resolve the error message CMS_COR000 and ensure that the correspondence group is correctly set up in your SAP system.