How To Fix CMS_COMMON001 - Internal error has occurred; contact your system administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_COMMON - Message Class for Common Service Functions

• Message number: 001

• Message text: Internal error has occurred; contact your system administrator

What causes this issue?

The business partner maintenance is not handled within Collateral
Management and is managed through remote function calls (RFC) to the
business partner maintenance system. An internal error occurred in a
RFC call to the function module <ZH>OCS_GET_INSTALLED_COMPS</> of SAP
Financial Services Business Partner (FSBP).
The function modules provided by FSBP have a change in their structures
across various releases. Therefore it is necessary that the call to the
business partner function modules are made depending on the releases. A
remote function call is made to the function to the function
<ZH>OCS_GET_INSTALLED_COMPS</> to get the relevant software components
and releases in the target system (where business partner is
maintained). An internal error occurred in this function module.

System Response

The function module <ZH>OCS_GET_INSTALLED_COMPS</> is not executed.

How to fix this error?

Make a note of the the name of the function module and the entries that
caused the error. Send a problem message to SAP including these details.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_COMMON001 - Internal error has occurred; contact your system administrator ?

  The SAP error message "CMS_COMMON001 Internal error has occurred; contact your system administrator" is a generic error message that indicates an internal issue within the SAP system, particularly related to the Central Management Server (CMS) or other components of the SAP BusinessObjects suite. This error can arise from various underlying causes, and troubleshooting it may require a systematic approach.
  Possible Causes:
  
  
  Configuration Issues: Incorrect configuration settings in the CMS or related components can lead to internal errors.
  Database Connectivity Problems: Issues with the database connection, such as incorrect credentials or network problems, can trigger this error.
  Corrupted Files: Corruption in the CMS repository or other critical files can cause the system to fail.
  Insufficient Resources: Lack of system resources (CPU, memory, disk space) can lead to performance issues and internal errors.
  Software Bugs: There may be bugs in the version of SAP BusinessObjects you are using that could lead to this error.
  User Permissions: Insufficient permissions for