How To Fix CMS_AST_SRV003 - You cannot change the safety discount percentage; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_AST_SRV - Asset service

• Message number: 003

• Message text: You cannot change the safety discount percentage; see long text

What causes this issue?

The value for the safety discount indicator is set to <ZK>Default safety
discount</>. Therefore the values for safety discount percentage are
copied from the Customizing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you want to change the default safety discount percentage value, you
can set the indicator to <ZK>Specific safety discount </>and enter a
percentage value. Alternatively, you can set the indicator to
<ZK>Specific safety amount</> and enter the amount of safety discount.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_AST_SRV003 - You cannot change the safety discount percentage; see long text ?

  The SAP error message CMS_AST_SRV003, which states "You cannot change the safety discount percentage; see long text," typically occurs in the context of asset management or financial transactions within the SAP system. This error indicates that there is a restriction on modifying the safety discount percentage for a particular asset or transaction.
  Cause:
  
  Configuration Settings: The safety discount percentage may be configured in a way that prevents changes after certain conditions are met (e.g., after a transaction has been posted).
  Business Rules: There may be business rules or policies in place that restrict changes to financial parameters once they are set.
  Status of the Asset: The asset may be in a status that does not allow changes to its financial parameters.
  User Authorizations: The user may not have the necessary authorizations to make changes to the safety discount percentage.
  
  Solution:
  
  Check Configuration: Review the configuration settings related to safety discounts in the SAP system. Ensure that the settings allow for changes if that is the desired behavior.
  Review Business Processes: Consult with your finance or asset management team to understand the business rules governing the safety discount percentage. If changes are necessary, they may need to adjust the rules or provide a workaround.
  Asset Status: Verify the status of the asset in question. If it is in a locked or completed state, you may need to change its status or create a new transaction to reflect the desired changes.
  User Permissions: Ensure that the user attempting to make the change has the appropriate permissions. If not, contact your SAP security administrator to request the necessary authorizations.
  Consult Long Text: The error message suggests checking the long text for more details. This can provide specific information about why the change is not allowed and any additional steps that may be required.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review the SAP documentation related to asset management and safety discounts for more context on how these parameters are managed within the system.
  Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.