How To Fix CMS_AST_SRV002 - Enter either safety discount percentage or safety discount amount

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_AST_SRV - Asset service

• Message number: 002

• Message text: Enter either safety discount percentage or safety discount amount

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_AST_SRV002 - Enter either safety discount percentage or safety discount amount ?

  The SAP error message CMS_AST_SRV002 indicates that when trying to process a transaction related to asset management, the system requires either a safety discount percentage or a safety discount amount to be entered. This error typically occurs in the context of asset transactions where safety discounts are applicable.
  Cause:
  The error arises when:
  
  Both the safety discount percentage and safety discount amount fields are left blank.
  The system expects at least one of these fields to be filled in to proceed with the transaction.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Input Fields: Ensure that you have entered either a safety discount percentage or a safety discount amount in the relevant fields. You cannot leave both fields empty.
  
  
  Review Configuration: If you are consistently encountering this error, it may be worth reviewing the configuration settings related to asset management and safety discounts in your SAP system. Ensure that the settings align with your business requirements.
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to asset management and safety discounts for additional guidance on how to properly enter these values.
  
  
  User Training: If this error is common among users, consider providing training or creating documentation to help users understand how to correctly input safety discount information.
  
  
  Contact Support: If the issue persists after checking the inputs and configurations, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the transaction codes related to asset management where this error might occur.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  User Roles: Ensure that the user roles and permissions are correctly set up to allow for the entry of safety discount information.
  
  By following these steps, you should be able to resolve the CMS_AST_SRV002 error and proceed with your asset management transactions in SAP.