How To Fix CMS_AST418 - Object reference ID for charge not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_AST - Message Class for Asset

• Message number: 418

• Message text: Object reference ID for charge not maintained

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_AST418 - Object reference ID for charge not maintained ?

  The SAP error message CMS_AST418, which states "Object reference ID for charge not maintained," typically occurs in the context of the SAP Convergent Charging (SAP CC) application. This error indicates that there is a missing or improperly configured reference ID for a charge object in the system.
  Cause:
  
  Missing Configuration: The charge object may not have been properly configured in the system, leading to the absence of a reference ID.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the database that link the charge to its reference ID.
  Incorrect Object Reference: The object reference ID being used may not correspond to any existing charge object in the system.
  Integration Issues: If the charge is being processed as part of an integration with other systems, there may be issues in the data being passed between systems.
  
  Solution:
  
  Check Configuration: Verify that the charge object is correctly configured in SAP CC. Ensure that all necessary fields, including the object reference ID, are filled out.
  Review Object References: Check the object reference IDs associated with the charge. Make sure that they are valid and correspond to existing charge objects.
  Data Validation: Perform a data validation check to ensure that all necessary entries exist in the database. This may involve checking related tables and entries.
  Integration Review: If the charge is part of an integration process, review the integration settings and data mappings to ensure that the correct reference IDs are being passed.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on configuring charge objects and handling object reference IDs.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  SAP Convergent Charging Documentation: Review the official SAP documentation for Convergent Charging for detailed information on charge configuration and object references.
  SAP Community Forums: Engage with the SAP community forums to see if other users have encountered similar issues and what solutions they found effective.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that may help in troubleshooting and configuring charge objects.
  
  By following these steps, you should be able to identify the root cause of the CMS_AST418 error and implement a solution to resolve it.