How To Fix CMS_ARC020 - ILM Policy error for the entity type &1 type &2 adminorg unit &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_ARC - Archiving Message Class

• Message number: 020

• Message text: ILM Policy error for the entity type &1 type &2 adminorg unit &3

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Check the IRM customizing settings (transaction IRM_CUST).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_ARC020 - ILM Policy error for the entity type &1 type &2 adminorg unit &3 ?

  The SAP error message CMS_ARC020 typically relates to issues with Information Lifecycle Management (ILM) policies in the context of archiving data. This error indicates that there is a problem with the ILM policy for a specific entity type and administrative organization unit.
  Cause:
  
  Invalid ILM Policy: The ILM policy assigned to the entity type may not be valid or may not exist.
  Configuration Issues: There may be configuration issues in the ILM settings or the administrative organization unit.
  Authorization Issues: The user may not have the necessary authorizations to access or apply the ILM policy.
  Data Consistency: There may be inconsistencies in the data that prevent the ILM policy from being applied correctly.
  
  Solution:
  
  Check ILM Policy: Verify that the ILM policy assigned to the entity type is correctly defined and active. You can do this by navigating to the ILM policy management area in SAP.
  Review Configuration: Ensure that the configuration for the administrative organization unit is correct and that it is properly linked to the ILM policy.
  Authorization Check: Make sure that the user executing the operation has the necessary authorizations to apply the ILM policy.
  Data Validation: Check for any inconsistencies or issues in the data that may be causing the error. This may involve reviewing the data records associated with the entity type and administrative organization unit.
  Consult Documentation: Refer to SAP documentation or notes related to ILM policies for any specific guidance or updates that may address the issue.
  SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error details and any relevant context.
  
  Related Information:
  
  ILM Policies: Understand the purpose and configuration of ILM policies in SAP, including how they govern data retention and archiving.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA (Archive Administration) and ILM-related transactions for managing policies.
  SAP Notes: Search for SAP Notes that may address known issues or provide patches related to the CMS_ARC020 error.
  Documentation: Review SAP Help documentation for Information Lifecycle Management for detailed guidance on setting up and managing ILM policies.
  
  By following these steps, you should be able to identify and resolve the issue related to the CMS_ARC020 error message.