How To Fix CMS_ARC011 - Receivable & of credit system & is blocked


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CMS_ARC - Archiving Message Class

  • Message number: 011

  • Message text: Receivable & of credit system & is blocked

  • Show details Hide details
  • What causes this issue?

    You want to create or change data for receivable &V1&. The data related
    to receivable &V1& may include personal data and is blocked.

    System Response

    The system does not display any data related to receivable &V1& to
    protect personal data. You cannot create or change data for this
    receivable.

    How to fix this error?

    If you are sure that you want to create or change data for receivable
    &V1&, select the <LS>Unblock</> checkbox in the <ZK>Block/Unblock CMS
    Entity </> report. From the <ZK>SAP Easy Access</> menu, choose
    <LS>Collateral Management -> Archving -> Block/Unblock CMS Entity</>.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CMS_ARC011 - Receivable & of credit system & is blocked ?

    The SAP error message CMS_ARC011 indicates that a receivable or credit system is blocked. This error typically arises in the context of the Credit Management module within SAP, where certain conditions prevent the processing of receivables or credit transactions.

    Cause:

    1. Credit Limit Exceeded: The customer may have exceeded their credit limit, leading to a block on further transactions.
    2. Payment Delays: There may be overdue payments or outstanding invoices that have not been settled.
    3. Credit Block Settings: The system may have been configured to block transactions based on specific criteria, such as risk categories or payment history.
    4. Master Data Issues: There could be issues with the customer master data, such as incorrect credit terms or status.
    5. Manual Blocking: The receivable or credit may have been manually blocked by a user for various reasons.

    Solution:

    1. Review Customer Credit Limit: Check the customer's credit limit and assess whether it needs to be adjusted. If the limit is exceeded, consider increasing it if justified.
    2. Check Payment Status: Review the payment history and outstanding invoices for the customer. Ensure that any overdue payments are addressed.
    3. Adjust Credit Management Settings: If the block is due to system settings, review the credit management configuration and adjust the criteria as necessary.
    4. Update Master Data: Ensure that the customer master data is accurate and up-to-date. Correct any discrepancies that may lead to a block.
    5. Manual Unblocking: If the block was applied manually, consult with the relevant personnel to determine if it can be lifted.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like FD32 (Change Customer Credit Management) or FD30 (Display Customer Credit Management) to review and modify credit settings.
    • Credit Management Configuration: Familiarize yourself with the configuration settings in the SAP system related to credit management, which can be found in the SPRO (SAP Project Reference Object) under Financial Supply Chain Management.
    • Documentation: Refer to SAP documentation or help files for detailed information on credit management processes and error handling.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues or patches related to this error message.

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