How To Fix CMS_ARC008 - Insurance & of type & is blocked

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_ARC - Archiving Message Class

• Message number: 008

• Message text: Insurance & of type & is blocked

What causes this issue?

You want to create or change data for insurance &V1&. The data related
to insurance &V1& may include personal data and is blocked.

System Response

The system does not display any data related to insurance &V1& to
protect personal data. You cannot create or change data for this
insurance.

How to fix this error?

If you are sure that you want to create or change data for insurance
&V1&, select the <LS>Unblock</> checkbox in the <ZK>Block/Unblock CMS
Entity </> report. From the <ZK>SAP Easy Access</> menu, choose
<LS>Collateral Management -> Archving -> Block/Unblock CMS Entity</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_ARC008 - Insurance & of type & is blocked ?

  The SAP error message CMS_ARC008 typically indicates that a specific insurance type is blocked in the system, which prevents certain operations from being performed. This error is often encountered in the context of the SAP Customer Management (CMS) module, particularly when dealing with insurance-related transactions.
  Cause:
  The error message "CMS_ARC008 Insurance & of type & is blocked" can occur due to several reasons:
  
  Blocking Status: The insurance type in question has been marked as blocked in the system. This could be due to administrative decisions, compliance issues, or other business rules.
  Configuration Issues: There may be configuration settings in the SAP system that have led to the blocking of the insurance type.
  Data Integrity Issues: There could be inconsistencies or errors in the data related to the insurance type that have resulted in it being blocked.
  
  Solution:
  To resolve the CMS_ARC008 error, you can take the following steps:
  
  
  Check the Blocking Status:
  
  Navigate to the relevant configuration settings in the SAP system to check if the insurance type is indeed marked as blocked.
  If it is blocked, determine the reason for the blocking and whether it can be unblocked.
  
  
  
  Unblock the Insurance Type:
  
  If you have the necessary permissions, you can change the status of the insurance type from blocked to active. This usually involves accessing the configuration settings in the SAP system and modifying the status.
  
  
  
  Review Configuration Settings:
  
  Ensure that the configuration for the insurance type is correct and does not inadvertently lead to blocking.
  Consult with your SAP administrator or functional consultant to review the settings.
  
  
  
  Data Validation:
  
  Check for any data integrity issues that might be causing the insurance type to be blocked. This may involve reviewing related records and ensuring that all necessary data is complete and accurate.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling this error message. This may provide additional insights or steps tailored to your version of SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you are unable to resolve it, consider reaching out to SAP support for assistance. They can provide more detailed troubleshooting based on your specific system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you navigate to the configuration settings for insurance types (e.g., SPRO for configuration).
  User Roles and Permissions: Ensure that you have the appropriate roles and permissions to make changes to insurance types in the system.
  Testing Changes: After making any changes, conduct thorough testing to ensure that the insurance type is functioning as expected and that the error does not reoccur.
  
  By following these steps, you should be able to address the CMS_ARC008 error and restore functionality related to the blocked insurance type.