How To Fix CMS124 - Cache server requests with errors

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS - KPro: Content Management Service

• Message number: 124

• Message text: Cache server requests with errors

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMS124 - Cache server requests with errors ?

  The SAP error message CMS124, which indicates "Cache server requests with errors," typically arises in the context of SAP BusinessObjects or SAP Business Warehouse environments. This error suggests that there are issues with the cache server that is responsible for managing cached data and requests.
  Causes of CMS124 Error
  
  Network Issues: Connectivity problems between the cache server and the database or other components can lead to request failures.
  Configuration Errors: Incorrect configuration settings in the cache server or related components can cause errors in processing requests.
  Resource Limitations: Insufficient memory or CPU resources on the server can lead to performance issues and errors in handling requests.
  Corrupted Cache: If the cache itself is corrupted, it may lead to errors when trying to access or retrieve cached data.
  Database Issues: Problems with the underlying database, such as downtime or query performance issues, can also result in errors being reported by the cache server.
  Version Compatibility: Incompatibility between different versions of SAP components can lead to unexpected behavior and errors.
  
  Solutions to CMS124 Error
  
  Check Network Connectivity: Ensure that there are no network issues between the cache server and other components. Use tools like ping or traceroute to diagnose connectivity problems.
  Review Configuration Settings: Verify the configuration settings for the cache server and ensure they are correctly set up. This includes checking connection strings, timeout settings, and other relevant parameters.
  Monitor Resource Usage: Use monitoring tools to check the CPU and memory usage on the cache server. If resources are low, consider scaling up the server or optimizing the workload.
  Clear Cache: If you suspect that the cache is corrupted, consider clearing the cache. This can often resolve issues related to stale or corrupted data.
  Check Database Health: Ensure that the underlying database is functioning correctly. Look for any performance issues, locks, or errors in the database logs.
  Update Software: Ensure that all components of your SAP environment are up to date and compatible with each other. Check for patches or updates that may address known issues.
  Review Logs: Check the logs for the cache server and related components for more detailed error messages that can provide insight into the specific cause of the issue.
  
  Related Information
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address the CMS124 error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for your specific version of BusinessObjects or Business Warehouse for guidance on cache server configuration and management.
  Community Forums: Engage with the SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.