How To Fix CMS113 - Information on KPro Web server

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS - KPro: Content Management Service

• Message number: 113

• Message text: Information on KPro Web server

What causes this issue?

General information on the KPro Web Server.

System Response

The name of the KPro Web Server is composed of the host name, the port,
and the HTTPS port, if available, and is displayed in square brackets.
Here, general information and statistical information on the KPro Web
Server are provided. The data is derived from the <zh>serverInfo</>
command.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS113 - Information on KPro Web server ?

  The SAP error message CMS113, which pertains to "Information on KPro Web server," typically indicates an issue related to the Knowledge Provider (KPro) component in SAP. This error can arise in various contexts, often when there are problems with the configuration or communication between the SAP system and the KPro web server.
  Cause:
  
  Configuration Issues: The KPro web server may not be properly configured in the SAP system.
  Network Problems: There could be network connectivity issues preventing the SAP system from reaching the KPro web server.
  Service Availability: The KPro web server might be down or not running.
  Authorization Issues: The user may not have the necessary permissions to access the KPro web server.
  Incorrect URL: The URL configured for the KPro web server might be incorrect or outdated.
  
  Solution:
  
  
  Check Configuration:
  
  Verify the configuration settings for the KPro web server in the SAP system. Ensure that the URL and other parameters are correctly set.
  Use transaction code SICF to check the ICF services related to KPro.
  
  
  
  Test Connectivity:
  
  Use tools like ping or telnet to check if the SAP system can reach the KPro web server.
  Ensure that there are no firewall rules blocking access to the KPro web server.
  
  
  
  Check Service Status:
  
  Ensure that the KPro web server is up and running. If it is down, restart the service.
  Check the logs of the KPro web server for any errors or issues.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the KPro web server. Check roles and profiles assigned to the user.
  
  
  
  Update URL:
  
  If the URL for the KPro web server has changed, update it in the SAP configuration.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes and documentation for any specific patches or updates related to KPro and the CMS113 error.
  
  
  
  Related Information:
  
  SAP Notes: Check for relevant SAP Notes that may provide additional insights or solutions for the CMS113 error.
  KPro Documentation: Review the official SAP documentation for KPro to understand its architecture and configuration better.
  Community Forums: Engage with SAP community forums or support channels for shared experiences and solutions from other users facing similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.