How To Fix CMS091 - Data collection method (content server)

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS - KPro: Content Management Service

• Message number: 091

• Message text: Data collection method (content server)

What causes this issue?

Based on the Customizing (see also transaction <DS:TRAN.OAC0>OAC0</>),
data is obtained on the Content Server for the HTTP Content Server or
for the individual repositories.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

This triggers regular data retrieval, which means that the Customizing
settings are tested regularly, for example, a connection test may be
carried out every 10 minutes.
HTTP Content Server
Customizing data for the repositories is obtained, so that the
monitoring tree can be modified, if necessary.
For example, a new repository may have been created in the meantime, or
repositories may have been deleted. The structure of the monitoring
tree must reflect these changes and is therefore updated accordingly.
Repository on a HTTP Content Server
Customizing data for a particular repository is obtained, so that the
monitoring tree for this repository can be changed, if necessary.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS091 - Data collection method (content server) ?

  The SAP error message CMS091 typically relates to issues with the data collection method for a content server in the SAP system. This error can occur in various scenarios, particularly when there are problems with the configuration or communication between the SAP application server and the content server.
  Cause:
  
  Configuration Issues: The content server may not be properly configured in the SAP system. This includes incorrect settings in the content server configuration or missing parameters.
  Network Issues: There may be network connectivity problems between the SAP application server and the content server.
  Authorization Problems: The user or service account may not have the necessary permissions to access the content server.
  Content Server Down: The content server itself may be down or not responding.
  Incorrect Data Collection Method: The specified data collection method may not be valid or supported.
  
  Solution:
  
  
  Check Configuration:
  
  Verify the configuration settings for the content server in the SAP system. Ensure that all parameters are correctly set.
  Use transaction code OAC0 to check the content server settings.
  
  
  
  Network Connectivity:
  
  Ensure that the SAP application server can communicate with the content server. You can use tools like ping or telnet to check connectivity.
  Check firewall settings that may be blocking communication.
  
  
  
  Authorization:
  
  Ensure that the user or service account has the necessary authorizations to access the content server. You may need to adjust roles and permissions.
  
  
  
  Content Server Status:
  
  Check the status of the content server to ensure it is running and accessible. If it is down, restart the content server.
  
  
  
  Review Data Collection Method:
  
  Ensure that the data collection method specified is valid. You may need to consult the SAP documentation or support for the correct methods.
  
  
  
  Logs and Traces:
  
  Check the SAP application server logs and the content server logs for any additional error messages or information that can help diagnose the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP Notes often provide patches or additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for content server configuration and troubleshooting.
  Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the CMS091 error in your SAP environment.