How To Fix CMP_NEW151 - Enter customer number

SAP Error Message - Details

• Message type: E = Error

• Message class: CMP_NEW - Billing: Complaint Management

• Message number: 151

• Message text: Enter customer number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMP_NEW151 - Enter customer number ?

  The SAP error message CMP_NEW151, which states "Enter customer number," typically occurs in the context of customer-related transactions or processes within the SAP system. This error indicates that the system requires a customer number to proceed, but it has not been provided.
  Cause:
  
  Missing Input: The most common cause is that the user has not entered a customer number in the relevant field.
  Incorrect Screen Navigation: The user may have navigated to a screen that requires a customer number without first selecting or entering one.
  Configuration Issues: There may be configuration settings in the SAP system that require a customer number for certain transactions, and these settings may not be properly aligned with user expectations.
  Authorization Issues: In some cases, the user may not have the necessary permissions to view or enter customer data, leading to this error.
  
  Solution:
  
  Enter Customer Number: The most straightforward solution is to ensure that you enter a valid customer number in the required field before proceeding.
  Check Input Fields: Make sure you are on the correct screen and that you are filling out all mandatory fields, including the customer number.
  Review Transaction Flow: If you are following a specific transaction process, ensure that you are following the correct steps that lead to the entry of a customer number.
  Consult Documentation: If you are unsure about where to enter the customer number, refer to the relevant SAP documentation or user guides for the specific transaction you are working on.
  Check Authorizations: If you suspect that authorization issues may be causing the problem, contact your SAP administrator to verify your access rights to customer data.
  System Configuration: If the issue persists, it may be necessary to consult with your SAP support team or system administrator to check if there are any configuration issues that need to be addressed.
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes related to customer management, such as sales orders (VA01), customer master data (XD01), or billing (VF01).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Training: Ensure that users are adequately trained on how to enter customer information and navigate the relevant SAP screens.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to your SAP support team for further assistance.