How To Fix CMMOI_TSW_RISK039 - Unhandled exception in getting the Sales Document Item Categories

SAP Error Message - Details

• Message type: E = Error

• Message class: CMMOI_TSW_RISK - Risk Objects

• Message number: 039

• Message text: Unhandled exception in getting the Sales Document Item Categories

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMMOI_TSW_RISK039 - Unhandled exception in getting the Sales Document Item Categories ?

  The SAP error message CMMOI_TSW_RISK039 indicates that there is an unhandled exception occurring when the system is trying to retrieve the Sales Document Item Categories. This error can arise due to various reasons, including configuration issues, data inconsistencies, or problems with the underlying code.
  Possible Causes:
  
  Configuration Issues: Incorrect configuration in the sales document types or item categories can lead to this error.
  Data Inconsistencies: Missing or inconsistent data in the sales documents or related master data (like material master, customer master, etc.) can trigger this exception.
  Authorization Issues: Lack of proper authorizations for the user trying to access the sales document item categories.
  Custom Code: If there are custom enhancements or modifications in the system, they might not be handling certain scenarios correctly, leading to exceptions.
  System Bugs: There could be bugs in the SAP system or specific patches that need to be applied.
  
  Solutions:
  
  
  Check Configuration:
  
  Review the configuration of sales document types and item categories in the SAP system. Ensure that they are set up correctly and that all necessary settings are in place.
  Use transaction codes like VOTXN (for item category determination) to verify the settings.
  
  
  
  Data Validation:
  
  Check the sales documents for any missing or inconsistent data. Ensure that all required fields are populated correctly.
  Validate the master data (material, customer, etc.) to ensure that they are correctly maintained.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the sales document item categories. You can check this using transaction SU53 after the error occurs.
  
  
  
  Review Custom Code:
  
  If there are any custom developments related to sales documents, review the code to ensure that it handles all scenarios properly. Debugging the code may help identify the root cause of the exception.
  
  
  
  System Updates:
  
  Check for any available SAP Notes or patches that address this specific error. Applying the latest updates can sometimes resolve underlying issues.
  
  
  
  Consult SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order) to test the functionality.
  SAP Notes: Search the SAP Support Portal for any specific notes related to the error message CMMOI_TSW_RISK039.
  Debugging: If you have access to debugging tools, you can set breakpoints in the relevant function modules to trace the execution flow and identify where the exception is being raised.
  
  By following these steps, you should be able to diagnose and potentially resolve the issue related to the error message CMMOI_TSW_RISK039.