How To Fix CMM_TIER_PRC007 - Purchase order not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CMM_TIER_PRC -

  • Message number: 007

  • Message text: Purchase order not found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CMM_TIER_PRC007 - Purchase order not found ?

    The SAP error message CMM_TIER_PRC007: Purchase order not found typically occurs when a user attempts to access or process a purchase order (PO) that does not exist in the system or is not accessible due to various reasons. Here are some potential causes, solutions, and related information for this error:

    Causes:

    1. Incorrect PO Number: The purchase order number entered may be incorrect or mistyped.
    2. PO Deletion: The purchase order may have been deleted or archived, making it unavailable for processing.
    3. Authorization Issues: The user may not have the necessary permissions to view or access the purchase order.
    4. Data Synchronization Issues: There may be issues with data synchronization between different systems or modules within SAP.
    5. PO Status: The purchase order may be in a status that prevents it from being accessed (e.g., closed or completed).
    6. Document Type Restrictions: The document type of the purchase order may not be valid for the action being attempted.

    Solutions:

    1. Verify PO Number: Double-check the purchase order number for accuracy. Ensure that it is entered correctly.
    2. Check PO Existence: Use transaction codes like ME23N (Display Purchase Order) to verify if the purchase order exists in the system.
    3. Review Authorizations: Ensure that the user has the necessary authorizations to access the purchase order. This may involve checking roles and permissions in the user profile.
    4. Check PO Status: Review the status of the purchase order to ensure it is open and available for processing.
    5. Consult with IT Support: If the issue persists, consult with your IT support team or SAP Basis team to check for any data synchronization issues or system errors.
    6. Use Alternative Search Methods: If the PO number is not known, try searching for the purchase order using other criteria (e.g., vendor, date, material).

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as ME23N (Display PO), ME22N (Change PO), and ME21N (Create PO).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Refer to SAP documentation or user manuals for guidance on purchase order processing and troubleshooting.
    • Training: Consider training sessions or workshops on SAP procurement processes to better understand how to manage purchase orders effectively.

    If the problem continues after trying the above solutions, it may be necessary to escalate the issue to SAP support or your organization's SAP functional team for further investigation.

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