How To Fix CMM_TIER_PRC006 - Sales order not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CMM_TIER_PRC -

• Message number: 006

• Message text: Sales order not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMM_TIER_PRC006 - Sales order not found ?

  The SAP error message CMM_TIER_PRC006: Sales order not found typically occurs in the context of sales order processing, particularly when the system is unable to locate a specific sales order that is being referenced in a transaction or process. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Incorrect Sales Order Number: The sales order number entered may be incorrect or mistyped.
  Sales Order Deletion: The sales order may have been deleted or archived, making it unavailable for processing.
  Authorization Issues: The user may not have the necessary authorizations to view or access the sales order.
  Data Synchronization Issues: There may be issues with data synchronization between different systems or modules within SAP.
  Sales Order Status: The sales order may be in a status that does not allow it to be processed (e.g., closed, canceled).
  Configuration Issues: There may be configuration issues in the system that prevent the sales order from being recognized.
  
  Solutions:
  
  Verify Sales Order Number: Double-check the sales order number for accuracy. Ensure that it is entered correctly in the relevant transaction.
  Check Sales Order Status: Use transaction codes like VA03 (Display Sales Order) to check the status of the sales order. Ensure it is not deleted or archived.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the sales order. This may involve checking user roles and permissions.
  Data Consistency Check: Run consistency checks or reports to ensure that the data in the system is synchronized and consistent.
  Consult with IT Support: If the issue persists, consult with your IT support team or SAP Basis team to investigate any underlying system issues or configuration problems.
  Check for Customizations: If there are custom developments or enhancements in your SAP system, check if they might be affecting the sales order processing.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03 (Display Sales Order), VA02 (Change Sales Order), and VA01 (Create Sales Order) for troubleshooting.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to sales order processing for any specific guidelines or best practices that may help in resolving the issue.
  
  If the problem continues after trying the above solutions, it may be necessary to escalate the issue to SAP support or your internal SAP support team for further investigation.