How To Fix CME_UI_CRM002 - Cannot save

SAP Error Message - Details

• Message type: E = Error

• Message class: CME_UI_CRM - Messages for CRM UI for Characteristics

• Message number: 002

• Message text: Cannot save

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CME_UI_CRM002 - Cannot save ?

  The SAP error message CME_UI_CRM002: Cannot save typically occurs in the SAP Customer Relationship Management (CRM) module when there is an issue preventing the system from saving data. This error can arise from various causes, and understanding these can help in troubleshooting and resolving the issue.
  Possible Causes:
  
  Missing Required Fields: Certain mandatory fields may not be filled out in the form or transaction you are trying to save.
  Data Validation Errors: The data entered may not meet the validation rules set in the system (e.g., incorrect formats, invalid values).
  Authorization Issues: The user may not have the necessary permissions to save the data in the CRM system.
  Technical Issues: There could be underlying technical problems, such as database connectivity issues or system performance problems.
  Custom Code or Enhancements: If there are custom developments or enhancements in the CRM system, they might be causing conflicts or errors during the save process.
  Lock Entries: The record you are trying to save might be locked by another user or process.
  
  Solutions:
  
  Check Required Fields: Ensure that all mandatory fields are filled out correctly. Look for any indicators (usually marked with an asterisk) that show required fields.
  Review Data Input: Validate the data you are entering to ensure it meets the expected formats and values.
  Check Authorizations: Verify that you have the necessary authorizations to perform the save operation. You may need to contact your system administrator for assistance.
  Examine Custom Code: If there are custom enhancements, review the code for any potential issues that could be causing the error.
  Check for Locks: Use transaction codes like SM12 to check for any lock entries on the record you are trying to save. If you find locks, you may need to wait for them to be released or contact the user who has locked the record.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or information that could provide more context about the issue.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes like SM21 (System Log), SLG1 (Application Log), and ST22 (Dump Analysis) to gather more information about the error.
  User Documentation: Review any user documentation or training materials related to the CRM module to ensure proper usage and data entry practices.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.