How To Fix CMD_HIERARCHY019 - Hierarchy '&1' is locked by another user.

SAP Error Message - Details

• Message type: E = Error

• Message class: CMD_HIERARCHY - Messages for CMD_HIERARCHY Gateway service

• Message number: 019

• Message text: Hierarchy '&1' is locked by another user.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMD_HIERARCHY019 - Hierarchy '&1' is locked by another user. ?

  The SAP error message CMD_HIERARCHY019 indicates that a hierarchy (in this case, identified by &1) is currently locked by another user. This typically occurs in the context of working with hierarchical data structures in SAP, such as those used in SAP BW (Business Warehouse) or other modules that utilize hierarchies.
  Cause:
  
  Concurrent Access: Another user is currently editing or has locked the hierarchy for maintenance or changes.
  Session Timeout: A previous session may not have released the lock due to a timeout or an unexpected termination.
  System Configuration: Certain configurations or settings in the system may lead to locks not being released properly.
  
  Solution:
  
  Wait and Retry: If the lock is temporary, waiting for the other user to finish their work may resolve the issue. You can try again after some time.
  Identify the Locking User: Use transaction codes like SM12 (for lock entries) to identify which user has locked the hierarchy. You can check the lock entries and see if you can contact the user to release the lock.
  Release the Lock: If you have the necessary authorizations, you can manually delete the lock entry in SM12. However, this should be done with caution and ideally after confirming with the user who holds the lock.
  Check for Background Jobs: Sometimes, background jobs may hold locks. Check if there are any running jobs that might be affecting the hierarchy.
  System Restart: In rare cases, a system restart may be necessary to clear persistent locks, but this should be done as a last resort and typically requires coordination with your SAP Basis team.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for any related issues.
  SU01: To check user details and their current sessions.
  
  
  User Communication: If you are in a collaborative environment, communicate with your team members to ensure that everyone is aware of who is working on what.
  Documentation: Refer to SAP documentation or support notes for specific details related to your version of SAP, as there may be version-specific considerations or patches available.
  
  If the problem persists after trying the above solutions, consider reaching out to your SAP support team for further assistance.