How To Fix CMD_HIERARCHY017 - Invalid call of Gateway service.

SAP Error Message - Details

• Message type: E = Error

• Message class: CMD_HIERARCHY - Messages for CMD_HIERARCHY Gateway service

• Message number: 017

• Message text: Invalid call of Gateway service.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMD_HIERARCHY017 - Invalid call of Gateway service. ?

  The SAP error message CMD_HIERARCHY017, which states "Invalid call of Gateway service," typically occurs in the context of SAP Gateway services, particularly when there is an issue with the service configuration or the way the service is being called. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Service Not Activated: The Gateway service may not be activated in the SAP system.
  Incorrect Service URL: The URL used to call the Gateway service may be incorrect or malformed.
  Authorization Issues: The user may not have the necessary authorizations to access the service.
  Service Configuration Issues: There may be issues with the service configuration in the SAP Gateway.
  Backend System Issues: The backend system that the Gateway service is trying to access may be down or not responding.
  Data Model Issues: There may be issues with the data model or the entity set being accessed.
  
  Solutions:
  
  
  Activate the Service:
  
  Go to the SAP Gateway Service Builder (transaction code /IWFND/MAINT_SERVICE).
  Check if the service is listed and activated. If not, activate it.
  
  
  
  Check the Service URL:
  
  Verify that the URL used to call the service is correct. Ensure that it matches the service definition in the SAP Gateway.
  
  
  
  Review Authorizations:
  
  Check the user authorizations to ensure that the user has the necessary roles and permissions to access the service.
  
  
  
  Check Service Configuration:
  
  Review the service configuration in the SAP Gateway to ensure that all settings are correct and that the service is properly configured.
  
  
  
  Test Backend Connectivity:
  
  Ensure that the backend system is up and running. You can test the connection to the backend system to ensure it is accessible.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the service call to identify where the failure occurs. You can use transaction codes like /IWFND/ERROR_LOG to check for any error logs related to the service.
  
  
  
  Check Data Model:
  
  Ensure that the data model and entity sets are correctly defined and that there are no inconsistencies.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to the specific error message for any known issues or patches.
  SAP Community: Engage with the SAP Community forums to see if others have encountered similar issues and what solutions they found.
  Documentation: Review the official SAP documentation for Gateway services to understand the configuration and usage better.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or development team for further investigation.