How To Fix CMD_API185 - Customer &1 Permitted Payee &2 : Exists Already

SAP Error Message - Details

• Message type: E = Error

• Message class: CMD_API - Customer APIs

• Message number: 185

• Message text: Customer &1 Permitted Payee &2 : Exists Already

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMD_API185 - Customer &1 Permitted Payee &2 : Exists Already ?

  The SAP error message CMD_API185 indicates that there is an issue with the creation or modification of a customer record in the system. Specifically, it states that a customer (identified by &1) is already associated with a permitted payee (identified by &2). This typically occurs when you are trying to assign a permitted payee to a customer that already has that association in the system.
  Cause:
  
  Duplicate Entry: The primary cause of this error is that the combination of the customer and the permitted payee already exists in the database. This means that the system is preventing the creation of a duplicate relationship.
  Data Integrity: SAP enforces data integrity rules to ensure that each customer-permitted payee relationship is unique.
  
  Solution:
  
  
  Check Existing Relationships: Before attempting to create or modify the customer-permitted payee relationship, check the existing records to see if the combination already exists. You can do this by querying the relevant tables or using transaction codes that allow you to view customer data.
  
  
  Modify Existing Entry: If the relationship already exists and you need to make changes, consider modifying the existing entry instead of creating a new one.
  
  
  Delete Duplicate Entry: If you find that there is an unnecessary duplicate entry, you may need to delete it before creating a new one. Ensure that you have the necessary permissions and that you follow your organization's data management policies.
  
  
  Consult Documentation: Refer to SAP documentation or your organization's SAP support team for specific instructions on how to handle customer and permitted payee relationships.
  
  
  Error Handling in Code: If this error arises from a custom program or interface, ensure that the code checks for existing relationships before attempting to create a new one.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FD01 (Create Customer), FD02 (Change Customer), and FD03 (Display Customer) to manage customer records.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Permissions: Ensure that you have the appropriate permissions to view and modify customer records in the system.
  Data Model: Understand the data model related to customers and permitted payees in your SAP system, as this can help in troubleshooting similar issues in the future.
  
  If the problem persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.